My 91 year old mother was transported to Regions after a fall.The ER staff was great, stopped the bleeding from her broken nose (she was on blood thinners), and stabilized her neck (fracture in her vertebrae).
Took a while to see all the doctors on her team and get her moved to the ICU, but we were kept informed at all times. Almost 2 days in the ICU where she received great care, then on to a room in South 11. Well cared for and started some therapy. Now she's in Capital View transitional care center, located in the same facility. We made this decision specifically because it would be easy to get her readmitted to Regions if she suddenly went down hill. Nothing negative to say about the entire experience.
We have used valet parking everyday, both on the South side and West side entrance. It is very reasonably priced, especially for seniors 65 and older, who get a flat rate of $3 for all day. We've never had to wait more than 5 minutes to retrieve our car, I'd say 3 minutes is about average. Also, I would give 5 stars to the cafe on second floor who serves freshly made flat bread pizzas, wraps, and rice bowls to name a few. The food is prepared quickly and is outstanding. The prices are very reasonable and they also give a senior discount.******

If I could give 0 stars I would. I had a family member diagnosed with cancer. On their website it clearly states that the patient will see an oncologist within 48 hours. It has been 9 days since the diagnosis and she still has to wait another day to an oncologist. I have left messages with multiple people at the hospital and am waiting to see how they try to explain this.

0/5 cant handle mental health here. seriously they almost killed me. go to fairview if you want mental health help. regions is more likely to scream at you than help you. would rather get beaten to the brink of death than step through the doors of this hospital once again.

I took my husband to the ER on Wednesday early am. Things were going well they did a ultra sound and X-ray to find he had a fractured hip. They gave him a muscle relaxer and pain medication he was able to sleep for awhile. Then they came in with a difference doctor because the morning shift started. She asked a few questions about his fall and asked if acholol was involved. He said he’d had a few beers. Then her attitude completely changed and she wasn’t so nice any longer . Came in and said they wanted to keep him to control his pain. And they decided to keep him she said cause he’s a heavy drinker. No one ever said that and just because someone has a few beers doesn’t give her the right to say that he’s a heavy drinker she doesn’t know him . He told her that he didn’t want to stay. And then she said that they wouldn’t send him home with any pain meds. But she had to talk to the orthopedic doctors that sent him home with only 6 pain meds. That’s only three days . She never came back in . And they didnt give him any idea how long he may take to heal. And that he should take off work. No home instructions at all. I was very up set with the way they treated him . We will never go back there again. When I called his regular doctors office they were appalled that they would treat him so rudely and cass and not send any home instructions with him . So my rating is a D-

Best hospital in Minnesota. In the top 50 hospitals in the country 3 years in a row. Minnesota's only hospital to receive this award!