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feedback about Research Medical Center
I have had lung and orthopedic X-rays, mammograms, and a calcium scoring test done at Research Med-Brookside, some of them annually for least ten yrs. I don't give top marks easily but have no hesitation in this case. The staff is respectful, professional, friendly. Services have been excellent. I highly recommend this provider.
My procedure was done at the Research Brookside campus. It is a wonderful place to get things done. Usually able to get same day appointments or whenever you really need them. Great staff and no parking problems. Everyone is very friendly.
Overall, it was a very pleasant experience. Good care, EXCELLENT FOOD!, and very nice personnel. My only complaint, and I should have said something while there, was that I think the bed had a problem. From the moment I laid down on it, it felt like the bed was slightly tilted to the right. I didn't say anything, and endured it for my 3 and 1/2 day stay. Unfortunately, my lower back has been telling me about it since. It's getting better slowly...but I should have said something right away so that they could have corrected the problem.
All went very well. Directions to facility were excellent. Pleasant visit... this was six weeks post surgical appointment at doctor's office. However I was in Research Medical for four days the first of October. . .the room was never cleaned, trash emptied, bed changed, gown changed, offer to assist personal hygiene..not even offer of opportunity to brush teeth???? Nursing care was 100% A+...guess that's what matters.
They treated me well, actually better than I expected. I would give four stars instead of three if they had given me all my tests in two days instead of three and released me a day earlier. They charged me for three days when I came to the ER on a Sunday evening about 6:00 pm and they released me about 9:00 pm Tuesday (only two overnights). They were going to delay one of my tests another day but I negotiated a 5:00 pm test Tuesday. As it was I spent more time waiting than being evaluated and tested Tuesday. I think their tests and evaluations were accurate, and I thank them for that.