Research Medical Center
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feedback about Research Medical Center
All went very well. Directions to facility were excellent. Pleasant visit... this was six weeks post surgical appointment at doctor's office. However I was in Research Medical for four days the first of October. . .the room was never cleaned, trash emptied, bed changed, gown changed, offer to assist personal hygiene..not even offer of opportunity to brush teeth???? Nursing care was 100% A+...guess that's what matters.
If delivering a baby I would advise drive the extra mile and go to Truman. Delivery room was nice and roomy but once baby was born they made me feel pressured to hurry up and get some feeling back into my legs after having several doses of epidural so that I could get up and walk to recovery room. It was so small I felt like I couldn't even move around with my newborn baby. Trash was not changed the whole 2 days I was in there. Dirty laundry piled up as well. Had to ask for extra towels, toilet paper etc. Food service either gave me whatever was first choice on menu even if I put in special request or just straight up did not give me a tray. One meal I had to send my husband out to taco bell for food. Nurses were very nice though. And made me feel comfortable and try and forget all the negativity in my stay. I asked to leave a day early because it was so horrible. I felt like i was in jail. The service was so horrible and slow but yet they are quick to send and bug you about their bill so they can get paid for lack of service. Never would go back here in my life if they paid me. So outdated and ugly inside and out looks, feels, and even smells haunted. STAY AWAY !!
I was made to feel "sub-human" as though I didn't matter.
I was asked to speak with them about my review. Three weeks later, I still have not found the privet messaging option. No link in the email, no link or tab on this site and no link or tab on their web page. I even searched "privet messaging, Review feedback, Review messaging". "No results found" for each of them. Up to 2015, I've always had a positive opinion of the hospital and staff. But this last ER visit ruined it. Maybe it was just because it was just after midnight, maybe the whole ER was having a bad day or maybe all the new changes just brought in people who suck.
My experience was mostly very positive! The staff were very friendly and most were very helpful! The procedure and registration were simple and quick! My only complaint was the two day sinus cold I got from the oxygen tube afterwards. I’m not sure if that could have been prevented at all or a mask given instead, but when I told someone it was burning my nostril they didn’t do anything about it. Other than that I was very pleased!
My experience at Research Hospital was like nothing I've seen. I have had a lot of dealing with hospitals with aging parents and nothing compared to my visit . From the ER to my release I didn't have one complaint. I had awesomeness nurses and testing was quick and results were quicker. I even liked the meals. I've joked around with my family about it being a staycation. Big thanks to all of everyone there!!