Resolute Health Hospital
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Address

555 CREEKSIDE XING,, NEW BRAUNFELS, TX 78130 USA

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Phone

(469) 839-6778

Emergency service available

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Consumer feedback about Resolute Health Hospital

Resolute Health Hospital
Reviewed from Google

3 out of 5 stars

Alli Regonini
Alli Regonini

5 out of 5 stars

posted 1 month ago

I have delivered two babies at this hospital and cannot praise it enough. The facility is so nice and welcoming. The entire staff in the women’s unit is so caring, attentive and helpful. I especially want to applaud the Lactation consultants who are so devoted to helping mamas and babies breastfeed successfully. I would recommend this hospital to any mamas-to-be!

Veronica Garcia
Veronica Garcia

3 out of 5 stars

posted 1 month ago

I delivered at Resolute about a year ago and had the best nurses and would give them above 5 stars. They make you feel important and treat you like family. However, I do think Resolute should have a policy for the newborn photographers. The first few days of your baby’s life is tough. So when they have just fallen asleep for the first time and the photographer comes in, takes the baby, undresses them and starts taking shots just so your baby starts screaming for them to say “she’s hungry, I’ll come back later”, it’s very frustrating and could definitely set off an emotional, hormonal, sleep deprived new mother. They should not be allowed to do this service unless mother agrees. And I’m only writing this review now because it didn’t just happen to me. My sister just delivered here two weeks ago and had the exact same experience. So please beware of the photographers if you decide to deliver here. If you’re not interested in any photos. Let them know before they decide to try and wake up a sleeping baby. (I’d give them a 1 star rating if their website or Facebook page allowed me to do so).

Amanda Hager
Amanda Hager

1 out of 5 stars

posted 2 months ago

ER doc made several bad calls, pressured me into an unnecessary spinal tap of my six week old infant, gave antibiotics before getting a urine sample (which means you can't tell what the infection is), said "It's your baby" the way most people say "It's your funeral," and forced me to accept ambulance transport to a pediatric hospital despite knowing my insurance wouldn't cover and despite my assurances that I would drive directly to hospital. I couldn't tell if I had the right to refuse transport, I had no signal, I couldn't call my insurance company, my specialist, my pediatrician, or even my spouse. I felt alone and scared, and now I'm terrified of what the bill will be.

Look, I got in fast, and the nurses were lovely. It's a beautiful facility. But this is the one thing you really need, a doctor with a reasonably good judgment. We won't be back.

EDIT: Cool, while you're looking into it you may wish to figure out why it took 19 days to get culture results to my child's doctor.

June Bugg
June Bugg

5 out of 5 stars

posted 2 months ago

We were staying at a nearby RV park on Canyon Lake and my husband came down with a really bad sinus infection. You never know when you are out of town what kind of health care is nearby and we were concerned. Our concerns were quickly put to rest. I would not hesitate to come to this hospital. My husband received great care and everything was top notch, from the professional doctors to the cleanliness of this very new facility. We had a 'Guest Embassador' (I'm so sorry I don't remember her name but she is an Army Veteran) who was the absolute sweetest and she kept coming in to check on us to make sure we were comfortable while waiting. They take all kinds of health plans and took our Ohio healthcare. Thanks so much Resolute Health Hospital for taking good care of my husband.😊😉

Scott Boddicker
Scott Boddicker

1 out of 5 stars

posted 3 months ago

Unbelievable how they are trying to run their business. Worst experience ever, I have never written a bad review in my life. Most bad experiences are just simply that and you move on. I encourage anyone considering to go to Resolute for any reason to reconsider. I received a $2000 bill from the hospital for 30 mins in a waiting room. Then I also received a $1000 bill from a separate physician who put about $2 worth of glue on my daughters wound. Literally were there for 30 mins and got some glue added to close a wound, then billed $3000. Unreal. I would like to speak with someone there who actually cares about their patients and community. If not, hopefully their facility will suffer the consequence of being greedy and deceitful.