Richmond University Medical Center

Address

355 BARD AVENUE, STATEN ISLAND, NY 10304 USA

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Phone

(718) 818-1234
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Emergency service available

355 BARD AVENUE, STATEN ISLAND, NY 10304 USA

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Consumer feedback about Richmond University Medical Center

Ronnie Funes
Ronnie Funes

1 out of 5 stars

posted 2 months ago

I walked in with really back pain two weeks ago. I explained to the doctor what was going and she said okay. So she sent me to have a catscan and an I.V. All for her to tell me that it's probably nothing. I got a bill for over $2000.00 dollars for something that didn't help me at all. A true example of the corrupt American medical practice. I was not healed and now have more debt on top of our financial struggles. Even my wedding is going to be pushed off because of this. Thank you for nothing. Never again will I go to a hospital, I rather suffer.

jordan marie
jordan marie

1 out of 5 stars

posted 2 months ago

The ladies on the first floor for delivery and labor are nasty and very spiteful , the Ladies on the second floor super nice helpful they helped more . Labor and delivery should get ladies that like there job and not be spiteful to the patients because they hate there job. The nurses have no compassion and the doctors are worse all nasty attitudes. Switching doctors all because of this hospital they need to update there staff when they work here so many years they loose hope and faith and compassion

Ish Haque
Ish Haque

1 out of 5 stars

posted 2 weeks ago

You'd be better off going somewhere else than getting treatment here.

Jane Pettit
Jane Pettit

1 out of 5 stars

posted 5 months ago

Beware of the Billing Department. Make sure to save all your receipts and Explanation of Benefits Statements from your insurance company. Try to claim that the insurance company try to take money back. Called the insurance company and Richmond University Medical Center tried to double claim and I have update statement from the insurance company. Been fighting with them about this since May 2017!! Be careful of they been trying to double charge me. Take goodness I saved all my bills, the checks and receipts.

Breny Castro
Breny Castro

1 out of 5 stars

posted 2 weeks ago

I had a horrible experience on 1/31/19 by the emergency room Dr. Krishna Potluri. I had gone to the ER with my 1 year old who was suffering from a viral infection in his respiratory system and was having difficulty breathing at 8:30am I had gone early morning to RUMC with him where he was given oxygen treatment and prednisone and diagnosed with the Wrong condition RAD by another Doctor then sent home with prescription for prednisone and an inhaler. Later that night at around 11pm He was gasping for air for hours and was panicking and could not breath. I rushed him back to RUMC. Once there the ER doctor Dr Krishna Potluri did not even look at him once he knew I had been there earlier. He came in to the room abruptly with his coat on as if he had somewhere to go and just said oh hes fine stats are fine whatever your doing with medication and traatment your doing great, then tried to leave. I had to stop him and tell him I dont think I am using the inhaler correctly I dont think he is getting enough oxygen, He has not stopped whimpering in pain and distress and you can see his ribs as hes gasping for air. He has gotten so much worse than this morning. I had to lift my sons shirt and tell him LOOK LOOK AT HIM. This doctor did Nothing and said Oh yes thats terrible HE HAS RAD, And left. I never saw him again, i was then ready to leave but stopped bc i had not received discharge papers. Everyone there was more relieved that my whimpering baby was finally going to leave and they would no longer have to hear his cries. One staff member even said “oh what a dream come true” once my baby had quieted down for a few seconds.

Fast forward I took my son home and he just kept getting worse I felt as if he was going to have respiratory failure and die, i can see every rib in his body as he cried and panicked trying to breathe. He was rapidly breathing and calling out for me after each breathe he tried to take, so I ran off to Staten island University Hospital at 6:30am. Once there the ER team IMMEDIATELY hooked him up to oxygen therapy with albutrol and monitored his vitals which showed he was in distress! They diagnosed him with bronchiolitis. Thank God I took him when I did bc his oxygen levels were dangerously low and heart rate was extremely high. I cannot believe this DR at RUMC lacked empathy on a 1 year old in distress!! Without a care in the world, ready to go outside and do God knows what! His lack of service could have caused my son to lose his life if I would have listened to him and waited with my son at home until follow up care in 2 days as he suggested. I thank Staten Island University for their care and quick treatment to help my child. We were admitted and he received the teatment he needed over the next 2 days. Do NOT TAKE YOUR CHILD OR ANYONE YOU LOVE TO RUMC hospital if they are in need of emergency treatment.

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