Richmond University Medical Center
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355 BARD AVENUE, STATEN ISLAND, NY 10304 USA

Address

355 BARD AVENUE, STATEN ISLAND, NY 10304 USA

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Phone

(718) 818-1234

Emergency service available

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Consumer feedback about Richmond University Medical Center

Jane Pettit
Jane Pettit

1 out of 5 stars

posted 1 month ago

Beware of the Billing Department. Make sure to save all your receipts and Explanation of Benefits Statements from your insurance company. Try to claim that the insurance company try to take money back. Called the insurance company and Richmond University Medical Center tried to double claim and I have update statement from the insurance company. Been fighting with them about this since May 2017!! Be careful of they been trying to double charge me. Take goodness I saved all my bills, the checks and receipts.

susan bracker
susan bracker

5 out of 5 stars

posted 2 months ago

my daughter was treated very well in the pediatric unit.
nurses were awesome. The residents and staff physicians were great and answered all question very well.
hospital stays are scary but they made it very pleasant

Jenna Capuli
Jenna Capuli

1 out of 5 stars

posted 2 months ago

The wait to come & leave is ridiculous. They ignore you & don't give you paperwork that they FORCE you to sign for. They're busy talking to each other to understand the concept of work. Coming in I saw doctor in 45 min but didn't give me right paper work, took them OVER an hour to give & take correct paperwork & the paper work to leave. Save your time, find a hospital that understands concept of work & cares.

Alisa Llambiri
Alisa Llambiri

5 out of 5 stars

posted 2 months ago

I delivered my first baby at Richmond University Medical Center and had a wonderful experience. As soon as we stepped into the hospital to the time we left EVERY single staff member from the front desk, to the nurses, to the physicians were all extremely professional & caring! THANK YOU to all the staff for taking care of me and my son!!!!
Alisa Arrigo

Mary Dunne
Mary Dunne

1 out of 5 stars

posted 1 week ago

Came into the hospital for a total hysterectomy , was supposed to be two hours , turned into almost 5. Caught double pneumonia , was discharged day after surgery . They knew I couldn’t breathe well . Recovery at home was a nightmare.couldnt breathe, couldn’t walk, went back into the er that weekend. Was on oxygen all week in the hospital. They should have never discharged me . Rooms are hot and filthy. Shower in room had no hot water. Complained numerous times with a patient representative. Someone higher up was supposed to come to my room and talk to me, never did . Some nurses were very good, others completely incompetent, couldn’t find my veins for blood, arms were both bruised . Had to take a completely cold shower to wash myself after having surgery. I was literally in tears showering . Never again, will go to Manhattan next time