Parents, guardians, or family members, please, if you truly care for your loved ones, DO NOT send them here. This "hospital" lacks empathy, compassion, and respect for its patients. I was hospitalized at Rivendell in the adolescent unit for self harm. I had a very deep self-inflicted cut that required 9 staples. While I was at high risk for infection, I was given no antibiotics and despite my multiple requests, did not get my bandage changed until over 24 hours had passed. When I asked for a dressing change, a staff member told me, "why do you expect me to have sympathy for you? You did this to yourself." I did not receive my normal medication until the day after I arrived, and I was given random new medications without being informed beforehand. When I asked what they were, I was given very limited explanations. I was NOT informed of the rules or my own rights. When I first arrived at Rivendell in an ambulance, it took about 20 minutes just for them to answer the door, which should tell you a lot about how they do everything else. I once asked for some Tylenol for a severe headache, and I had to ask 3 times before it was finally given to me. My family also had difficulties reaching me and were given very little information upon my arrival. Staff was rude, showed me little respect, and yelled at me for not knowing the rules they failed to inform me of. I could go on and on, but hopefully you get the picture - this hospital is far from the ideal place to send someone you love. Please choose a different facility.