Riverside Walter Reed Hospital

Waited well over two hours with severe abdominal pain in the waiting room just to be told by a nurse that I’d probably be waiting another hour to be seen, maybe longer. People that checked in after me were brought back and got a room before me. Eventually I asked them to cut my band off, told them I would be leaving and the nurse that came out front to talk to me just looked at me like she could of cared less and wasn’t worried about the amount of pain I was in. Complete waste of time.

This is my personal opinion. The staff goes beyond expectation to satisfy patients needs. The wait time has tremendously improved since expansion of ER. I have been treated in the er myself. Quick and accurate without nonsense. Had a bone fracture. Despite some moderate pain I refused strong pain medication. Tens of thousands of patients are seen in this ER/facility each year. The treatment and outcomes are not any different than anywhere else.

The triage nurse that was a male was very rude he was so rough during the swan testing me for the flu it was unbelievable I have had that test done before but never that rough to where i wanted to cry then he wanted to dictate the way I took my sons temp which was under his arm either way he had a fever I’ll then the dr states my son is beginning to have a ear infection but doesn’t prescribe a antibiotic REALLY?????? Never again I’ll be going to sentara from now on!!!!

Thanks to Cindy, Carey, Ally, & Kristyn O for attentive care yesterday.

Writing on the one year anniversary on my experience starting with the ER. I drove myself and in excruciating pain ... had to sit in the intake booth... barely gave the info and fell to the floor holding the chair and vomiting in a bag. I was told to move on to the waiting room.. the ER rooms were full and ZERO triage in the ER. I laid on the floor my head on a chair vomiting in a bag. I finally was assessed and sent back to the waiting room!! Again on the floor holding a chair vomiting in a bag. The pain was so intense I was in a daze at the point of passing out. I remember a woman in a suit walking by and asked me if I had been seen and I told her. Was a matter of minutes I was in an ER room for examination later x rays MRI. I ended up in surgery for correction of a twisted bowl and gall bladder removal.

I was lying on a dirty floor holding onto a plastic chair vomiting into a paper bag ignored by the staff with zero triage. People without recognizable pain were seen before me... it was first come first serve

I was told they had s few serious emergencies that took priority... understand. I thought I was going to die. I spent 7 days in the hospital and three weeks recovering

The worst feeling in the world was being surrounded by other people waiting that ignored me while I’m Laying on the floor my head on the chair crying an vomiting feeling excruciating pain. Cold

I’ll never go to that ER again ... lacks triage protocol and compassionate staff