Riverside Walter Reed Hospital

My wife came in via ambulance. Share threw her back out and was in misery. Could barely walk and could not sit in a chair. They gave her a CT scan and found no internal organ issues or noticeable bone/back issues from scan. They would not let her stay the night. Drugs did not help....including morphine. She complained about left leg numbness. Doctors dismissed this. Got home and every website said to contact a doctor immediately with lower leg numbness as being a sever nerve pinching. Not sure who to call at this point but not going back there. I begged them to look deeper and keep her for the night. She is miserable and the hospital did not help at all except to eliminate problems that we did not suspect. I know ER’s are crazy places but they are not holding up their obligation in my opinion when they turn people away that need help and are suffering. Guess we can chalk this up to bad health care policies in the US. Did not used to be this way.

Waited well over two hours with severe abdominal pain in the waiting room just to be told by a nurse that I’d probably be waiting another hour to be seen, maybe longer. People that checked in after me were brought back and got a room before me. Eventually I asked them to cut my band off, told them I would be leaving and the nurse that came out front to talk to me just looked at me like she could of cared less and wasn’t worried about the amount of pain I was in. Complete waste of time.

This is my personal opinion. The staff goes beyond expectation to satisfy patients needs. The wait time has tremendously improved since expansion of ER. I have been treated in the er myself. Quick and accurate without nonsense. Had a bone fracture. Despite some moderate pain I refused strong pain medication. Tens of thousands of patients are seen in this ER/facility each year. The treatment and outcomes are not any different than anywhere else.

Was admitted,bed was absolutely miserable,inflating and deflating every 60 seconds(was told alot of patients choose to sleep in the hard chair recliner instead)and couldn't be shut off so i was awake ALL night long.Waited three hours to be discharged just to be given a generic print out on my illness and nothing else.So slow,so miserable.You can renovate the hospital all you want but if you don't upgrade the care of the patients none of that matters.

The triage nurse that was a male was very rude he was so rough during the swan testing me for the flu it was unbelievable I have had that test done before but never that rough to where i wanted to cry then he wanted to dictate the way I took my sons temp which was under his arm either way he had a fever I’ll then the dr states my son is beginning to have a ear infection but doesn’t prescribe a antibiotic REALLY?????? Never again I’ll be going to sentara from now on!!!!