Robert Wood Johnson University Hospital at Rahway

Went to ED in a lot of pain. Waiting room lobby was packed. I was irritable and nasty to the staff.
Called for a Nursing Supervisor. A petite, long haired woman named Ann came to speak to me. She took me in a small room off to the side and listened to me scream and yell. And curse.
Cannot tell you how thankful I am to her. She allowed me to vent and was able to calm me down and came back again to check on me.
She explained that the staff were working really hard to safely care for the patients. She also said that the staff in were kind and experienced and that wonderful doctor was on. I wanted to leave. She asked me to stay and trust her.
Appreciate her care, concern and allowing me to be very verbal.
I am sorry for my behavior, but appreciate her patience with me. Maybe you can pass this on to her.
The doctor and staff were great, just like she said.
They took good care of me and I would highly recommend Rahway.

I wish I can give 0 stars. I came here for an acls class. Email said to go to security desk to ask for information of where to go. I went to the front desk and this old black lady had the most sour attitude. She was not helpful at all. She told me that she has no idea where it is. No other helpful advice, hint, or tips. I had to go back to my car and drive around looking for this class location. I finally found a number to call the education headquarters, and they said to ask security as they should know. I went back to the front desk. The same old black lady there unfortunately. Asked her again that I was informed by someone that it is somewhere here. She didn't even bother to check in or call anyone. I even handed her the phone of the email of all the info. She wouldn't even look at it and said 'what am I supposed to do with this?' in the most aggravating way. I asked who and where security is. She said it was herself. I turned and saw someone of the same uniform and asked her if she knew where the class is being held. And she knew right away and exactly where it is. The old lady looked dumbfounded and tried to make up some pathetic excuse how she wasn't informed. Apparently she's been there for over a decade. If this is how they treat their guests, I'm wondering how they treat their patients and employees. Beware.

I wish I could give Another 0 stars and review on the class. Very condescending, doesn't know how to teach, and wants certain answers given in her exact ways. Never again.

LOOK AT THE REVIEWS ON THIS PAGE! I HAD A TERRIBLE EXPERIENCE! THEY NEED TO DO A FULL STAFF RETRAINING ON COMMON COURTESY!! THIS PLACE IS DISGUSTING!!! DO NOT GO HERE!! GO TO JFK!!! THE STAF DO NOT CARE ABOUT PEOPLE AT ALL AND BELITTLE PEOPLE! AND ARE RUDE AND LAZY! GO TO JFK!

-medical staff does not seek medical history and medications of patients to know how to consistently treat them
-they do not communicate to one another and therefore render self-contradicting information
-i have to hear my family’s roommate cry for help and watch them be ignored
-i hear other family members yelling at nursing staff saying they want their loved one out of the hospital “today”
-i end up having to fight for my in-patient family because the staff will NOT listen to her needs, almost like they make treatment up as they go along
-they allow days and days to go by without obtaining accurate information on patient medications, so illnesses may go untreated and may exacerbate
-I had to watch the a nurse list every medication into their database because one nurse did not leave a photocopy with them all listed for the subsequent nurses
-they had my diabetic family member fast for a procedure but then improperly arrange the procedure & overlook the dietary needs
-we wait over 12 hours to hear results about a procedure from a doctor
- I DO NOT RECOMMEND RWJ RAHWAY UNIVERSITY HOSPITAL!!

I have been to this hospital so many times, I can't even give you a number. My mom who is 93 years of age has always had nothing but the best care . We have been to the ER some many different times of the day and always had the greatest care. It's like any other hospital especially the ER sometimes they are under staffed and they do their best to take care of everyone. This is the only hospital I use, because of the care we get.