Rome Memorial Hospital, Inc
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1500 NORTH JAMES STREET, ROME, NY 13440 USA

Address

1500 NORTH JAMES STREET, ROME, NY 13440 USA

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Phone

(315) 338-7000

Emergency service available

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Consumer feedback about Rome Memorial Hospital, Inc

Rome Memorial Hospital
Reviewed from Google

2.4 out of 5 stars

FlowerChild
FlowerChild

2 out of 5 stars

posted 1 month ago

Biased hospital, if I've ever saw one. They completely wiped my mother in laws balance due to financial hardships, and also offered a settlement amount to several others as payment in full, BUT, when I had asked them to work with me on my past balance for numerous medical bills, I was told no, despite the fact they never billed to my dual insurance plans, causing me to have to foot much more of the bill than I need to. Now it's past the claim filing deadline, so Im stuck with the bills, which is their incompetence, as I had provided both my carriers info.

Caitlynn Meadows
Caitlynn Meadows

1 out of 5 stars

posted 1 month ago

Honestly my grandma went here one time for surgery and she had a mother's ring on. It had NEVER slipped off and she had been wearing it when we got to the hospital and then after surgery it was gone!! We called the hospital a day later and they said they haven't seen it. It had a real Dimond and emerald with 2 other gems on it also. THAT'S EXPENSIVE!!!!! ALL DOCTORS WANT THESE DAYS IS MONEY!!!!!!! 100% not satisfied with this visit😒😒 (I'm only 11)

Cylking
Cylking

5 out of 5 stars

posted 7 months ago

So Thankful for the ER RN, Jodi. Not only is she kind and professional , but thanks to her quick reaction and knowledge she saved my brother from an unanticipated crisis. She handled my brother with caring calm while she worked FAST but not frantic. More then Kudos for Jodi the RN

r g
r g

1 out of 5 stars

posted 7 months ago

Terrible customer service! Phone calls go unanswered, when you do manage to talk to someone they are quick to pass you off to someone else even if it is not the right person. Called today and explained the reason for my call 4 times!!!, because they just kept transferring me to the wrong person. Was also given a number to fax some info and despite trying 4 times the fax line would not answer!!! If I am ever in need of medical assistance I will avoid this place!

Benjamin Watts
Benjamin Watts

1 out of 5 stars

posted 9 months ago

This has to be the worst hospital. I never seen a place like this . my wife and I been here from 11:30 to 3:30 . and nobody comes in to check on you unless you hit the call button and they tell they'll be right back and you don't hear from until an hour later like really. And the staff is laughing it up outside your door like there having a good oh time.

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