Ronald Reagan U C L a Medical Center
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Best hospital, doctors and staff in the World!!! Went into hospital May 2018 very ill! Had a heart transplant, with the most amazing care. The doctors are exceptional and really caring, while the nurses and staff are always around for anything you might need or want. Always with encouraging words and advice from everyone. I could never express, in words, the gratitude I feel for the hospital and the transplant team of UCLA. I have been given a second chance at life from a “hero” I never knew and I want to honor that gift!
This is probably the best hospital besides Cedars Sinai I myself was never a patient but have either taken others there or visited people there. Doctors are world class! Nurses are probably the top in the country.
incompetent doctors and staff. they refused to run tests that are necessary for medical diagnosis, ended up costing me more money in insurance billing and almost my life. doctor laughed at my symptoms and send me home. went to an urgent care the next day and they referred me to another ER where they ran the necessary tests and discovered a health problem. This facility treats you like a number. If you're not dying they don't care, they just collect your insurance and send you out and hope that you follow up with your primary care to get your actual problem solved. You'd think because this is a campus with student doctors that they would treat their patients with more care, but to be frank this is nothing but a bandaid center.
Doctors recommend treatment without going over future complications with the family. My dad is dead and suffered because the doctors didn't say that the procedure could lead to prolonged suffering. We spoke about advanced healthcare directives way too late. They drove my dad's care into a dead end. If we would have talked about what my dad would have wanted as well as alternative treatment, he would have died peacefully and the way he wanted.
Best hospital in the country who has forgotten how they become one of the best. Success has them using Patient Experience Team as a prophylactic distancing and desensitizing from knowing actual patient experiences.
As a repeat patient who has had multiple life saving procedures, I love the doctors, nurses and staff at UCLA. I have and continue to participate in clinical studies and each of my procedures made the hospital over $100k each. I've earned UCLA over a million dollars. I'm very profitable for UCLA, though I can't tell by the regard they have for me, even when I write about something positive.
I have re-reviewed from 1 star to 4 stars after multiple dialogues with hospital management. While the clinical staff are very competent, the management dashboard has many warning systems that aren't working. The outpatient pharmacy is a disaster. Check Yelp reviews. There's a disconnect between patient care, patient experience, hospital marketing team and the management.