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feedback about Russellville Hospital
Went there with my son and daughter with a high fever.
A strange guy showed up and pointed at my daughter. After several whats I got he was doing an xray. I was never told they were needing xray. I was not leaving my young son alone nor my teen daughter with a strange muttering guy. Then they wanted my son back in the room and wanted me to leave my daughter alone with a guy in a dark section of the hospital alone.They took the unnecessary actions like chest xray and drew blood and then did the actual useful strep and flu. He was shivering on the table wrapping himself up with the bed sheet. They left us sitting in there for 3 hours and forgot about us. Then came in without making eye contact and said.. oh there it is. The nurse picked up the strep test she left sitting in the room. When I asked what we were waiting for she said a urine test. She never brought us a cup or showed us to the bathroom. 3 hours waiting for a urine sample for a high fever, which she never provided a cup for. The doctor then showed up and said it was viral. I read their moto. RELATE. Reassure= nope
Explain= never told us what they were doing.
Listen= never did listen to my questions on what they were doing.
Not sure of the rest... do not go here. Incompetent and creepy.
The lady who drew blood was nice. Why she works there I don't know.
Short staffed usually, but the nurses are fantastic people. The ICU nurses especially, from my experience, are amazing and hard working. The overnight security guard guy is very nice.
Would rate these guys lower than dirt. Misdiagnosed an infection in friend, ER doctor there made fun of her, tried to label him as some sorta drug addict. Did blood work, urine work. Was mad that he didn't have anything illegal in his system. Discharged her quickly, nurse rolled her out the door, almost throwing her off the wheelchair and was still sick, puking her guts out. Went to Helen Keller 2 hours later. She was admitted for having sepsis, strep throat and inflammation in the lungs.
I strongly recommend you to use either Helen Keller, ECM or Walker Baptist Hospital in Jasper instead. Stir clearly of Russellville.
There is absolutely nothing more classy then a bunch of nurses sitting at a table goofing off and having fun while patients are lined up in every room . My daughter was sick last night had been to a previous hospital before this one and they diagnosed her without running tests . So after three days of running a 104 fever I took a shot somewhere else . Well the first nurse was ok , the doctor was barely understandable (some english) .. he ordered strep flu and rsv testing . Well 2 hours later still nobody walks in the room . So I walk out and see these nurses laughing talking about the weekend plans doing nothing . So I spoke up and asked if they were doing the test on my daughter . They said ok we didn't know .. So yes I told her that they should probably do their job instead of sitting around . Well 10 minutes later I hear the blond nurse younger one with glasses asking the doctor why she should do these tests ... questioning his authority . And it begin to sound like she was trash talking me saying it was pointless ... ok so I had enough I walked into the hallways and I told her why I wanted these tests done . She got in my face and said she didn't like the way I was talking to her .. So I told her the same she then says she doesn't have to take this and then continued to mouth me .. So I went in my room as she followed me in bad mouthing and I looked at her and said look just HUSH and do the tests so we can leave .. She got someone else to do it . My 3 year old had hives allover her body that is not give her any reaction medication they said it happens with strep even those this was absolutely severe . He suggested I keep giving her the amoxicillin and pretty much brushed off her high fever and her delirium she was having . When I got her home I gave her Bendryl and the hives started disappearing . If I would have continued the amoxicillin she could have died with it . I will never go back to this hospital .. They were rude, lazy , and basically told me to go ahead and give her meds she couldn't tolerate . Don't recommend . If I could give them a 0 i would . I'm fixing to report them as we speak .
I'd rather die than go back to this God forsaken hospital.