Sacred Heart Hospital
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5151 N 9TH AVE, PENSACOLA, FL 32504 USA

Address

5151 N 9TH AVE, PENSACOLA, FL 32504 USA

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Phone

(850) 416-7000

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Consumer feedback about Sacred Heart Hospital

Sacred Heart Hospital
Reviewed from Google

2.8 out of 5 stars

dking6877
dking6877

5 out of 5 stars

posted 1 month ago

In a word, Awesome. My wife and I are here on vacation and I developed kidney stones. Never having kidney stones before, that is a special kind of pain, we were concerned. Doctor Camero and nurse Kim gave me the best care I have ever gotten. Period. Knowledgeable, kind, funny and professional. They didn't talk down to me, took the time to explain everything and actually answered my, and my wife's, questions. Every hospital administration makes mistakes with paperwork and are money hungry jerks. I've come to expect that. What matters is the care you get. Mine was amazing. I unfortunately spend a lot of time in doctor's offices. The care I receive in Kansas can't compare. Truly the best medical care I have ever received. Thank you.

Danette W.
Danette W.

1 out of 5 stars

posted 1 week ago

After giving birth to twins via c-section (in 2015), the nursing staff would not let me rest. Coming in every 10 minutes to do things, I feel, we're unnecessary (constantly doing their weight, begging to give my babies unnecessary shots, breast feeding people, it was a constant riot and parade of people...I was so exhausted. Then I ask if my babies could stay in the nursery for a while so I can rest, the nurse was very reluctant in doing it but finally agreed and kept them for a total of 45 minutes and brought them right back and continued the parade in and out of my room, weighing, testing, paperwork, etc. it was a hard, hard 5 days in that hospital. The worst part is they do not cater to the new father like Baptist did when I had my oldest child. The father was treated with much love at Baptist, being offered meal options when the mom meals were ordered and given a roll-away bed to sleep in next to me. Sacred Heart did not even acknowledge I had a husband with me. No acknowledgement to the new dad...of twins! No bed, no meals, not even including in conversations dealing with our new babies. He rested for 3 days on the hard bench in my room until his back couldnt take it anymore then he went home to rest comfortably. He commuted back and forth for the rest of my days there.

So mother-to-bes, have your beautiful new editions at Baptist if possible. I heard good things about West Florida Hospital as well but never gave birth there personally. But Baptist treated me and my family right and I thought I was going to get that treatment no matter where I went but I was wrong. I do not recommend having babies here if you're looking for a loving, family centered environment afterbirth.

William Baker
William Baker

1 out of 5 stars

posted 2 months ago

I gave my insurance information to this hospital when I was there. They lost it or didn't record it right and began sending me bills as uninsured. I had to call back and a second time gave them my information. The insurance company processed the entire bill and tells me I owe nothing. They are still sending me bills saying I am uninsured and when I call trying to fix the problem they are acting like I'm the one who has made a mistake and talking rudely to me. Now I am getting the runaround on different billing departments because they haven't fixed the problem. I am so sick of this and the way they are treating me. I wish I never went here.

Vicki Morgan
Vicki Morgan

5 out of 5 stars

posted 1 month ago

I gave birth to my son here in 1998. Most of the nurses were amazing, some not so great with patients or patience. This was the best hospital in the area and I was happy to have chosen it.

Erica Hardwick
Erica Hardwick

1 out of 5 stars

posted 1 month ago

If I could give ZERO stars I would. This is the worst hospital I’ve ever had to go to. My kids were in an auto accident and no X-rays were taken for internal injuries, burns from the airbag were not treated. They slapped some bandages on them and sent them on their way 13 hours later. Then billed me for the privilege! Go to gulf breeze or ft Walton beach hospital. Stay away from sacred heart!!!