Sacred Heart Hospital on the Gulf
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My 4 yr old son fell and had a gash on his head on his eyebrow . We went to the emergency room and they said they were going to use skin glue/adhesive to close it back up since it was a clean cut. They didn’t even clean the cut out or off at all. The nurse/doctor applied the glue to his head and it dripped down his face and into his eye glueing his eye shut!!! My poor child was terrified when he couldn’t open his eye (and so was I). After about 3 long tries of prying his eyelid apart it finally opened. They acted like it was no big deal and let us leave with glue all over his face, in his eyelashes, and eyebrow. We are all traumatized. I still can’t believe that these people are medical professionals.
My family rented a house at Cape San Blas for a week. My mother has COPD and is on oxygen 24 hours a day. Upon arrival I realized I left part of her breathing equipment at our home 4 hours away. I was very worried and upset. I called Sacred Heart hospital in Port St. Joe. They could not have been any more accommodating or helpful. I spoke with Gretchen, Angie, and Nancy. They were so compassionate and helped us so we can enjoy our vacation week. Thank you!! Alison Anthony
My husband went in for a severe leg injury (chainsaw) After filling out the paper work instead of rushing him back they walked around the corner and had a conversation and were giggling about something. I had to say excuse me this is a medical priority and finally the Er nurse came and took him back, They took for ever to give him something for pain which was a pill instead of a shot so took forever to kick in, didn't even take his vitals, or Elevate the leg, tool another 30 before they gave him lidocaine, and almost another hour to sew him up. The only good thing was the doctor and nurses had great bed side manner. Also did not get any crutches for a injury he can barley walk on.
Our 3 year old son contracted strep throat while vacationing at the Cape, so we brought him here for treatment. Dr. Jones and the rest of the staff we came in contact with were all so kind and efficient. We were only there for about an hour total, but we never felt rushed or like they didn't have time for us. The best hospital staff we've had. Thank you all for taking such good care of my kiddo!!
On June 10, Saturday Morning, I went to the ER because the night before I had injured my ankle. I could not walk so they met me at the door with a wheel chair. I was the only person in the ER. I was taken back and put on the table. The Check in and nurse were great, she took all my info and told me the Dr. would be in shortly. My foot and ankle were swollen and i had a rope burn on it. The Dr. came in and examined my foot, told me to elevate it and treat the burn. He then said a nurse would be in and treat my burn. No Xrays were ordered. I was wheeled back out to my truck. 3 days later, my ankle still swollen, i called my Dr. and went in the next morning. I describe what happened. They examined me and said lets xray it to be safe. The next morning I received a call from my Dr. office and was told that I have a severe fracture in my ankle and i needed to go to Panama City Bay Med to have surgery to repair my leg. The ER doctor at SHPSJ lack of concern and not ensuring that he had done everything for me put me in danger of losing my foot. His lack of professionalism and pure laziness is inexcusable. Fortunately for me Proactive Doctors have been able to get me headed to recovery. I have received one phone call regarding this and have been told that it is not how they do business. Injured person beware. I will drive to Panama City in the future