Sacred Heart University District

Address

1255 HILYARD STREET, EUGENE, OR 97401 USA

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Phone

(541) 686-7300
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1255 HILYARD STREET, EUGENE, OR 97401 USA

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Consumer feedback about Sacred Heart University District

Rachan
Rachan

1 out of 5 stars

posted 3 weeks ago

Quite possibly the most ineffective staff in western Oregon. I would give negative stars if I could. Trigeminal neuralgia = debilitating nerve pain which is like having a hatchet smashed into your face. I was left in a room for 3.5 hours with no treatment at all. THREE and a HALF HOURS. There were three doctors on staff, a whole crew of people behind the work station, and I was never attended to. A gentleman with a flare up of cellulitis was brought in 45 minutes after I was, and he was treated. Evidently a skin rash takes precedence over crippling pain. Another gentleman was brought in 15 minutes before I walked out, and as I walked out, I walked past the room where a doctor was treating him. We were the ONLY 3 patients in the exam room area. THREE PATIENTS, brought in over couple of hours. Three doctors should have had no difficulty with that small number of people. As I was leaving, some staff member called out "Are you leaving?" - yelled it from behind a desk somewhere. I said "YES" and the response was a half-hearted "OK". THAT is exemplary of Peace Health/Sacred Heart ER staff. PH/SH must specifically search for ineffective people with poor time management and no compassion. If you require good care and compassion, go somewhere else.

Nick Anzelmo
Nick Anzelmo

1 out of 5 stars

posted 3 months ago

Our health care system has failed. My partner went in due to constant vomiting and diahrea for 3 days. Extremely dehydrated and weak she attended the Whitaker party and was told people were admitted for similar conditions. Despite that info she was told that it was due to cannabis despite not consuming weed for a week. According to medical info she most likely has a bacterial infection and needs testing of her stool. She has blood in her vomit. Im afraid of kidney failure. She should have had this done to confirm that in the first place and perscribed antbiotics not just anti nausea meds. Grrrrr So blood in vomit is now caused by marijauna?

Susan Stauffer
Susan Stauffer

5 out of 5 stars

posted 9 months ago

I had a family member on the 3rd floor for 3 days and nights. She received outstanding care while she was there. After reading some of the reviews, I was a little worried about it but our experience was totally positive. As a retired RN, I know what good care looks like and the professionals on the 3rd floor provided EXCELLENT CARE!

Jennifer R
Jennifer R

1 out of 5 stars

posted 7 months ago

I came into this place and needed a minor surgical procedure that a doctor proceeded to perform in the ER without proper local anesthesia. He refused to numb my shoulder more and was just nasty to me. I think they deal with a large portion of perhaps homeless and addicts and proceed to treat everyone terribly out of burnout and frustration. I don't need to be bullied by a doctor. I got up during the procedure in tears and refused any more care by these people. Go somewhere else. Go ANYWHERE else.

Marsha Bour
Marsha Bour

1 out of 5 stars

posted 5 months ago

Been at the ER four hours now and still a coue more to wait is what i am heing told. Hire more staff. Last time here was over 6 hour wait. Was sent by urgert care and Dr because they felt it ctitical enough .

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