Sacred Heart University District

Address

1255 HILYARD STREET, EUGENE, OR 97401 USA

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Phone

(541) 686-7300
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1255 HILYARD STREET, EUGENE, OR 97401 USA

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Consumer feedback about Sacred Heart University District

Margaret Sabanskas
Margaret Sabanskas

5 out of 5 stars

posted 6 days ago

If you dont like this hospital you should see what samaritan is like. We drive 200 miles round trip to come to sacred heart. There is worse out there. Be thankful for what you have!

Alanna St. Peters
Alanna St. Peters

2 out of 5 stars

posted 1 month ago

Had to go in at 2 am for an eardrum infection, pain level 10. Had insurance information ready regardless and the check in process was smooth. Waited 40 minutes in the lobby, with no one else around, and waited another 45 minutes in the room for the nurse, and another 45 minutes for the doctor. $150 copay for some antibiotics and a lot of time wasted in pain. Ridiculous.

Steven Hughes
Steven Hughes

4 out of 5 stars

posted 2 weeks ago

Great experiences especially in the Johnson unit! Make sure to admit yourself if you don't want to be involuntarily held. Emergency services usually have a long wait here and its strongly suggested to use urgent care facilities.

UO District definately seems to have gone down in certain qualities since Riverbend was built.

Holly Brown
Holly Brown

1 out of 5 stars

posted 2 months ago

My mother had the worst experience here just a couple of nights ago. An ambulance came to pick her up from her apartment and took her all the way to the hospital only to have her sit there for five hours with no care at all. She was complaining of heavy chest pains and numbness in the arms and legs and was in a delirious state of mind.

My sister and I live hours away from my mom, so you would think that her going to a hospital would put her in good hands during a scary time such as this. However, we could not have been more wrong. The blonde female doctor (last name Patterson), was getting increasingly frustrated at not understanding what my mom was saying and so they discharged her with zero care and left her to walk 12 blocks home in the dark at 3 in the morning.

Some of the hospital staff may be caring, but my mom has yet to find any of those people. If you cannot be caring and compassionate to those in need, you should not be in the business of helping others. THIS HOSPITAL IS AN ABSOLUTE DISGRACE. You should be ashamed of yourselves the way you choose to treat the sick and vulnerable in our society.

Autumn Rose
Autumn Rose

1 out of 5 stars

posted 2 months ago

I’ve never felt the need to leave a bad review until now. This ER is awful. Wait time is horrible and some staff are ridiculously rude. My best friend was in some serious pain with her kidneys and really only needed some antibiotics and they still kept making her wait even though they probably could’ve had her in and out in 10-15 minutes. I get some people need to be seen more immediately than she did but the more she waited the more pain she was in and they still wouldn’t call her back. Also, the city bus is her only transportation and they wouldn’t accommodate for that. She missed work to come in, in hopes to be seen within a reasonable amount of time but this place wasn’t worth it. She didn’t even get to be seen because she had to catch the last bus home. Definitely won’t be coming back. Go to riverbend or mckenzie willamette if you want good service and better accommodating staff.