Saddleback Memorial Medical Center
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Address

24451 HEALTH CENTER DRIVE, LAGUNA HILLS, CA 92653 USA

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Phone

(949) 837-4500

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Consumer feedback about Saddleback Memorial Medical Center

Tiffany Atabek
Tiffany Atabek

5 out of 5 stars

posted 1 month ago

The Women's Hospital is a great place to deliver a baby! My husband and I had a great experience. The nurses were so helpful during the labor & delivery process, as well as after birth - helping me learn the ropes about being a new mom such as breastfeeding support. Love the room service, free snacks... and fresh baked chocolate chip cookies!!

Vicki Armenta
Vicki Armenta

1 out of 5 stars

posted 1 month ago

Just want to say thank you to Carlie in labor and delivery. She worked on this date, and was disrespectful with her snide comments and dirty looks, this made what should have been a great day when our daughter gave birth. I'm sorry that I interrupted your visiting with the other nurses at the nurses station when my daughter needed care. When asked for updates we were told you couldn't tell us. I really need to thank you for your lack of communication which made us miss the birth of our Grandchild, and there is no excuse for this, and we cant get that time back. To make matters worse, after speaking with my daughter she asked for me, and you didnt pass on the message. I pray no one else gets treated this way. All I can say is karma, what goes around comes around.

Michelle HERREN
Michelle HERREN

1 out of 5 stars

posted 2 months ago

my mother fell in the Saddleback parking lot. They sent a wheelchair with a visitor. Nursing staff is not allowed to leave their assignments. She was bleeding badly. While in the waiting area, staff was too busy to give her towels. Her companion had to go to the restroom for paper towels. She received 7 stitches over her eye, had a broken nose, injured knee and wrist. She was told to take Tylenol and was charged $80.00. Since the fall was in the hospital parking lot, she was upset that she had to pay--she is 90 years old and until this accident has been active, travels and is very sharp mentally. When the family complained, the hospital Risk Manager called wanting to know what we wanted. Although the policies of this health care corporation are risky and puts them on shaky ground should litigation be considered, Mom only wants $80.00. This request has fallen on hostile and deaf ears.

cody jayne
cody jayne

1 out of 5 stars

posted 1 day ago

My experience here has been terrible, I came into the ER at 4 in the morning with extreme back, hip, and joint pains, as well as a tight chest and it was very hard to breath and I was fluid overloaded due to my kidney failure. From the very beginning my nurses and doctor neglected my care and bad the rudest most disrespectful attitude, as well as my nurses. I've struggled with renal disease since I was 5 and have had a transplant and I am back in failure and I have never been so disrespected and uncared for. To say the least I was treated like garbage and would rather drive, spend money on an ambulance or even fly somewhere else then EVER COME HERE AGAIN. If your debating going somewhere for your emergency medical problem I would highly reconsider coming to this "hospital".

luvtanzanite
luvtanzanite

2 out of 5 stars

posted 4 months ago

Out patient surgery went well both times. Emergency room is no place to go with an emergency. They are so slow but maybe no more than other hospitals. Given a choice, I'd go to Mission Hospital first, they are known to be a better hospital. More caring too.