Saddleback Memorial Medical Center
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24451 HEALTH CENTER DRIVE, LAGUNA HILLS, CA 92653 USA

Address

24451 HEALTH CENTER DRIVE, LAGUNA HILLS, CA 92653 USA

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Phone

(949) 837-4500

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Consumer feedback about Saddleback Memorial Medical Center

Z Robertson
Z Robertson

5 out of 5 stars

posted 3 weeks ago

Saddleback Memorial is an outstanding hospital. Their medical team is truly caring, especially in the ER department.

Dr. Schultz ER physician is one of the best I have ever met. I have been in the healthcare industry for over 30 years, and must say Dr. Matt Schultz' clinical expertise and patient interaction is absolutely amazing.

I also need to recognize Janine and Fabienne, best in the business nurses.

Jon Robertson

Tiffany Atabek
Tiffany Atabek

5 out of 5 stars

posted 3 months ago

The Women's Hospital is a great place to deliver a baby! My husband and I had a great experience. The nurses were so helpful during the labor & delivery process, as well as after birth - helping me learn the ropes about being a new mom such as breastfeeding support. Love the room service, free snacks... and fresh baked chocolate chip cookies!!

Marina Kamal
Marina Kamal

1 out of 5 stars

posted 1 week ago

‏*i delivered my baby son last year 2017 and hospital was good&
"The staff and nurses are very professional and gave us great care."
*** But this year September 2018 i delivered my baby girl it’s ver bad & it’s The worst delivered ever. They asked me if I want an epidural ,and i say yes.
The doctor came and gave me the epidural.few minutes And I feel Numbness in my legs and he say goog and leave my room after few seconds I felt itching all over my body and Nurse told me this is normal !!!! After a few seconds I no longer feel my arms and upper body and I could not open my eyes and I want to sleep and the nurse asks me not to sleep!!!!
The nurse called the doctor and told him what had happened and the doctor told her easily, close the epidural without coming and know what is happening or reduce the dose ... I think this is negligent because I felt pain while taking the epidural and it was very painful beside the contraction pain.
•And finally I felt all the pain of giving birth .. And instead of not feeling any pain I felt the pain of doubling the epidural and the contractions !!!!
I suffered from back pain for several days....
I feel sorry to myself!
Now I'm asking the hospital about the name of the doctor who gave me the epidural to make a complaint.
•After gave a birth few hours whe I still tried and exhausted they moved us another room down stairs ... it’s very small and the bed not comfortable and we stay 2 days and my relatives came they can’t seat because no space to put chair ....doctors came to see my baby friction of the bed too small room!!!!
•The nurses "When I called them they came late, or told me they were with another patient, they gave me medicine and they did not tell me to eat or eat last time!" I feel dizzy and when I tell the nurse, she asked me, did you eat well?
On the contrary, last year the nurse was giving biscuits with the medicine and asking me to eat first.

Jayjay Marasigan
Jayjay Marasigan

5 out of 5 stars

posted 1 month ago

The staff are very professional,very helpful. my family had been hospitalized several times and they are very attentive.From the admitting staff to Pre-op to surgery to recovery and to discharge,I never had any concerns.They are well trained and attentive as well as skilled .I'm giving a 5 STAR to SMMC.

Sean Dizzle
Sean Dizzle

1 out of 5 stars

posted 1 month ago

Now I know why my Uncle and Cousin died here. I wouldn't recommend this place to ANYONE unless you are doing a test study on how to die. I went in with a weird shooting pain up and down my left leg. They put me in a wheelchair, rolled me into the corner, and then FORGOT ABOUT ME!! After nearly three hours of sitting in the corner I got frustrated from seeing people that got there after me go in one after another. I politely approach the window there was a blonde woman, Robin, who was so sweet. Beside her was a young Asian woman I did not get her name unfortunately. From the very first question I could tell she was just a nasty person I could not hear her through the window so she rolled her eyes and reached up and pushed the speaker button and then ask over the speaker in front of everybody very slow "can.....I.....help....... you?" I was mortified embarrassed and just flat-out sad that I now know these type of people work for this Hospital. Especially along with the fact that I have lost two family members in that hospital. Coincidence? I think not. Do not go here!