I was admitted to the ER and received very poor service. The ER was crawling with nurses but they only checked up on me if I hollered into the hallway. My IV was not pumping fluids at all and nobody could fix it. At one point I asked for a blanket and the nurse said she'd be right back with it, but it took her 20 minutes. Then she offered to get me a ginger ale, which was nice, but that also took 20 minutes. This place was not busy. When I could stand and walk, I went over to the desk where the nurses were and they were all sitting there on their phones. I didn't have my health insurance card on me when I was there, so I called the following week to pay my bill. They insisted that the documents must be faxed (who owns fax machines anymore), but they said it could be mailed instead. 2 weeks later, nothing from them in the mail. Overall poor service both in person and on the phone. If you are in a non-emergency situation and there is a different hospital nearby, pick the other one. Giving 2 stars because the actual doctor who I only saw twice was very knowledgable.

Terrible horrible hospital I came here for severe nausea and pain and I’m pregnant I got there at 6 and never was seen till 9 but that was only for a ultrasound I was asked a question how did I know I was pregnant you can look at me and tell I’m pregnant A. And B because I am Pregnant as far as my doctor said .. then after that I was sent right back out in the waiting room and was told I was gonna have to wait a few more hours !!!! Mine you im in pain I’m throwing up and I’m pregnant i was told to go to a doctor or urgent care for these type of issues there are people there with more severe issues !!! Ummm im pregnant and in pain I thought that was a emergency!!! I can’t go see a doctor right this second . That’s why I’m at the hospital long story short I just left so irritated no help at all !!! I advise no one to go to this terrible terrible hospital especially if your pregnant

My mother had knee surgery at this hospital, when we arrived we were greeted by friendly staff. The whole process was so easy and they knew exactly what they were doing. After surgery my mother was taking care of very very well, she didt have to asked for meds or anything else because the staff was always on time. Everything is pretty easy to find and the campus is very clean and nice, I honestly can say that this was the best hospital I've been to. I really recommend this hospital!

I use to like St Agnes. Other than John Hopkins and the university of Maryland that was the only hospital i trusted. But recently it went down hill. I know there is a wait time for things they dont consider life threatening. My son only went to the ER because he was in a car accident and was complaining about pain. To me it was and emergency but to them he wasn't bleeding ,crying or had a fever so we were good. I can even deal with the looonnnnggg wait time. Go to the ER at 845pm still here at 1:30am and only had a nurse see me once to give my son medication for pain. May major pet peeve is that it literally feels as if the nurses are doing nothing. There are 12 nurses to 1 doctor and he seems to be the one bouncing from here to there. While they talk about getting off in two hours, vacation, food everything. I was just getting pissed at them. They had no purpose to me. Your saving grace St Agnes is your doctor he was very pleasant and seem to be working.

One more thing with all of the money you are charging me and my insurance for this visit the least they could do is fix their equiment. The bed my son was on was broke.

St. Agnes Hospital saved my life. I was admitted to the ER after a large cancerous mass was found in my chest at a nearby Urgent Care facility. I had severe symptoms of swelling in my face, neck and arms, high blood pressure, high heart rate, and obstructed airways all due to the size and location of the mass. The ER doctors and nurses were caring and attentive. I had a very smooth biopsy the next day where doctors quickly diagnosed me with lymphoma. The nurses in the ICU were wonderful to me. All staff worked together to make sure I was treated in a timely manner even though it was a holiday weekend and they warned me some tests/drugs can't be ordered as quickly on weekends. I had my first chemo treatment at the hospital on a Sunday and was released on Memorial Day. Thank you to everyone at St. Agnes.