Saint Agnes Hospital
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feedback about Saint Agnes Hospital
Strange policies about having visitors. Staff is rude and unprofessional. They won’t even let people wait in the waiting area. Should hire better staff and security folks. Even some county hospitals have proven to be better than this.
If you have choice to pick another hospital for child delivery you should.
Worst experience ever. Lack of communication from staff member to staff member. The nurses and technicians have been so questionable. There was a 7 hour wait in the ER because of lack of staff. The discharge has been Horrible as well. I truly think that the technician forgot I was in the room, she snatched something from my Mom, then decided to rub her hand like I didn't witness her near abuse. Ugh, It's amazing that the elderly get mistreated. Thank God that I was here by my Mom's side...
This establishment has HORRIBLE customer service, you get little to no help. Their communication is unacceptable and the staff acts like you’re bothering them when asking simple questions. Very unprofessional and judging by the other ratings including mine you shouldn’t go here. No one wants to go somewhere especially a hospital, where you feel like you don’t matter.
I was admitted to the ER and received very poor service. The ER was crawling with nurses but they only checked up on me if I hollered into the hallway. My IV was not pumping fluids at all and nobody could fix it. At one point I asked for a blanket and the nurse said she'd be right back with it, but it took her 20 minutes. Then she offered to get me a ginger ale, which was nice, but that also took 20 minutes. This place was not busy. When I could stand and walk, I went over to the desk where the nurses were and they were all sitting there on their phones. I didn't have my health insurance card on me when I was there, so I called the following week to pay my bill. They insisted that the documents must be faxed (who owns fax machines anymore), but they said it could be mailed instead. 2 weeks later, nothing from them in the mail. Overall poor service both in person and on the phone. If you are in a non-emergency situation and there is a different hospital nearby, pick the other one. Giving 2 stars because the actual doctor who I only saw twice was very knowledgable.
This is the worst hospital in the world. Poor staff, nurses, Security, etc. Avoid this hospital at cost. University of Maryland is alot better than st agnes