Saint Agnes Medical Center
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feedback about Saint Agnes Medical Center
Saint Agnes is one of the finest hospital in California. The staff are all very friendly and genuinely caring. Everyone there gets an A+ in my book. You couldn’t ask for anything more. They’re the BEST!!!
Brought my wife today around 5:45pm because she had a stroke 7 years ago and they told her to come to the emergency anytime she feels symptoms. Today she felt numb on her left lips, cheek, and close to the eye and the doctor or whoever does the first diagnosis was useless and didn't seem too concerned 😒. So he had us waiting and do blood and urine samples and cat scan. It took 5 hours for a cat scan. We mentioned an injection or something to thin her blood, but no. Still waiting at 10:52pm. They took blood and urine samples around 7pm, but have not heard anything or talked to doctor or nurses. Or and it is hard to find anyone available to ask questions. Finally I had the guts to search for answers and they said we have to WAIT FOR A ROOM to talk to the doctor about the results. Who needs a room? We just need to know what is going on and either give us the boot or the remedy. 😡
Short staffed and overwhelmed. Initial assessment was done hastily and didn't bother to gather a lot of my other pertinent medical info(diabetic, how injury occurred, etc). For the most part, staff were kind, professional and as efficient as one could be in those conditions. They actually ran out of room for patients due to the long waits. I saw some patients waiting in the lobby with visitors. Broken ankle took over 12 hours to get in and out. Maybe because it's because of the flu season but everyone else that's been here has told of similar experiences. Do not come here by choice and if you go by ambulance demand to be taken else where.
5 hrs wait still wasn't seen, waiting room people where helpful, the medical and clerical staff in the back absolutely rude and didn't care , had a clerical worker walking around chewing her gum like a farm animal chews it's cud telling me I wasn't a priority , more people with there faces buried in computer screens than helping the people sick and hurt , used to be the best in town now just iike the rest of the hospital's and I see everyone who posts negative feedback gets the same rubber stamp message response how it's taken seriously . Left without being seen I got so frustrated
Worst experience in an ER I've ever had, after hours upon hours of waiting, I finally got called back for a kcg, then I was forgotten about in that room for 30 minutes, later I get in the hallway to wait after my urine test got processed, then it took them 4 hours just to call me for my XRAY, after everything was processed I got called to a back room to get discharged and evaluation (this was after hours of waiting after all my tests) then the nurse says I'll be seen shortly. 2 hours go by and not a single doctor comes to see me, but I see 7 other people that got there later then me get in and get out, so apparently chest pains are not cause for concern, but sprained toes are. un organized and uncaring towards patients. The doctor asked me the same questions 5 times, as if he wanted different answers?