My mom is in the hospital. The follow through and care from the nursing staff is horrible. There was a high need for pain management and when it was time for Medicine there was no staff around, no one answering the phone, and no follow through from anyone you asked for help! The most frustrating and inexcusable situation! Mom had to wait for 2.5 past her time for pain medication due to no follow though from nursing staff. The worst experience ever. BELOW ARE THE ISSUES this this hospital have.

No tissue was provide. When asked they never bring it. What hospital has no tissue???
Food came late, they left outside for 45 minutes, it was cold.
NO water was giving....Really? They can bring water??
Machine making noises for 5 hours no one shut it off. Called nurses came by, but no one come back to fix the noises, until and hour later.
The nurse by the name Amy she's on the 4th floor"India people" throw stuff on my mom head.she talks very mean to my mom.

While an inpatient, everyone was so busy, when I asked for something,their response was, "I'll do it right after I finish this". The request never happened. For example, in ER, the RN put cuff on arm & left it. It kept buzzing, and I kept ringing for my nurse. She finally came, yelling DON'T BUZZ ME! while she threw my controls on the floor.
While admitted the same confusion, no answers, no help. On the 3rd day, feeling a little better and stinky, still in my street clothes, I asked for a night gown and toothbrush!Asked my nurse for 10 hrs. to use the restroom. Same answer. Finally, I said: "What's more important, your charting or your patient?" Upon discharge, asked my Dr. why they did not do a CT scan. (I had been in and out of consciousness). He said, "Oh, it's to expensive". So my doctor ordered one, and the radiologist compared the results to the CT scan I had in the hospital! The whole three days were like that. It was awful. I did report it, they said an investigation would be done. I surely hope for the sake of patients, they get more staff and improvements! When it comes to my mammogram, theres excellent service and care-for ten years now.

The nurses are either really good or really bad. Some are the sweetest and most attentive people you can find. Others clearly could care less and should think of a new profession.

I was very disappointed with my visit to Saint Agnes. I arrived in the emergency room with Chest pain that radiated into my back, nausea, vomiting and sweating. I let them know I had prior heart problems and was concerned it was signs of a heart attack. They sat me in the waiting room and took about 45 minuets before hooking me up to an EKG. (fresno community would have got me into an EKG RIGHT AWAY.) Prior to the EKG they continued to tell me it was heartburn. I had to push for an EKG and blood work. There was flesh blood on the floor where they drew my blood and dried blood in the seating area where the doctor meets you. Over all, it was dirty and staff didnt seem to care about helping. I would recommend Fresno community over this place anytime!

worse experience Ive ever had in my life in a hospital. Drs were extremely rude, they took forever to see me. I was told I had a stroke, over the phone mind you, i wasn’t good enough to receive my crucial information in person. The Nurse called the Dr., Dr. Edmond, and she handed me the phone and then proceeded to tell me I had a stroke. Disheveled and in shock because prior to this I was told 3 different things. Only 5 minutes later to be told I didn’t have a stroke. The Doctor never apologized. Thank God Im alive, and I still believe I have an ear infection which I begged them to check and still didn’t check. The only plus was the nursing staff who did an amazing job! When asked what hospital you would like to go to.....do not say Saint Agnes!!!