Saint Agnes Medical Center
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Address

1303 E HERNDON AVE, FRESNO, CA 93710 USA

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Phone

(559) 450-3000

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Consumer feedback about Saint Agnes Medical Center

Saint Agnes Medical Center
Reviewed from Google

2.6 out of 5 stars

Chantha Pearce
Chantha Pearce

1 out of 5 stars

posted 5 days ago

My mom is in the hospital. The follow through and care from the nursing staff is horrible. There was a high need for pain management and when it was time for Medicine there was no staff around, no one answering the phone, and no follow through from anyone you asked for help! The most frustrating and inexcusable situation! Mom had to wait for 2.5 past her time for pain medication due to no follow though from nursing staff. The worst experience ever. BELOW ARE THE ISSUES this this hospital have.

No tissue was provide. When asked they never bring it. What hospital has no tissue???
Food came late, they left outside for 45 minutes, it was cold.
NO water was giving....Really? They can bring water??
Machine making noises for 5 hours no one shut it off. Called nurses came by, but no one come back to fix the noises, until and hour later.
The nurse by the name Amy she's on the 4th floor"India people" throw stuff on my mom head.she talks very mean to my mom.

Beverley Colville
Beverley Colville

1 out of 5 stars

posted 1 month ago

While an inpatient, everyone was so busy, when I asked for something,their response was, "I'll do it right after I finish this". The request never happened. For example, in ER, the RN put cuff on arm & left it. It kept buzzing, and I kept ringing for my nurse. She finally came, yelling DON'T BUZZ ME! while she threw my controls on the floor.
While admitted the same confusion, no answers, no help. On the 3rd day, feeling a little better and stinky, still in my street clothes, I asked for a night gown and toothbrush!Asked my nurse for 10 hrs. to use the restroom. Same answer. Finally, I said: "What's more important, your charting or your patient?" Upon discharge, asked my Dr. why they did not do a CT scan. (I had been in and out of consciousness). He said, "Oh, it's to expensive". So my doctor ordered one, and the radiologist compared the results to the CT scan I had in the hospital! The whole three days were like that. It was awful. I did report it, they said an investigation would be done. I surely hope for the sake of patients, they get more staff and improvements! When it comes to my mammogram, theres excellent service and care-for ten years now.

Stephanie Wilbur
Stephanie Wilbur

2 out of 5 stars

posted 1 month ago

Nurses are unresponsive. My mom called for help and they do not respond promptly. They left her in the bathroom, leaving her to call for them numerous times before they would respond. They didn’t give her her medication when they were supposed to, leaving her crying and calling them repeatedly with no response. The case worker was not communicative about the options for a rehab/physical therapy center. She said she’d check into the options but then didn’t return until we tried to track her down. I would not recommend this hospital.

Raiderette Rosales
Raiderette Rosales

5 out of 5 stars

posted 1 week ago

Thank you For saving my son and my life . The care here is wonderful . I was flown from Porterville at 31 weeks pregnant. Thank you for your wonderful doctors and staff. Kate, Lorena, Dee Dee, Mary, Ashley at the N.I.C.U ❤❤

Jennifer Markey
Jennifer Markey

1 out of 5 stars

posted 2 weeks ago

When I was there the provider at triage and the nurse at triage made fun of me because I was wearing and still am wearing a foley catheter with leg bag. Also I couldn't say the abdomen very well and they laughed even harder. I could very well have a kidney infection but do they care no of course not! They're to busy with gossip about me and a lot of other people too!