Saint Clare's Hospital
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feedback about Saint Clare's Hospital
We went to the emergency room in May 2018. Things were OK. I had a copayment of 150 dollars but the receptionist told me, they will bill me along with any other charges, if any. Well, I never received a bill to pay it. Then in December I got a notice from a collection company that after multiple attempts they transferred my account of 150 dollars to them for collection. I called St. Clare's and they told me that multiple attempts were done and they cannot do anything because the account belonged now to a collection company. Well that is a big lie, I had never received a single bill from them until now. Anyway I called the collection company and paid the full amount and the lady told me that no reports to a credit bureau will be done. I hope that is right. It is not a good thing that my credit score depends of the gang of St Clare's irresponsible individuals. I had a similar problem with New York Presbyterian Hospital for a bigger bill of about 900 dollars that after 3 months they send to collection without sending me a single bill, but they realized their mistake and pulled the account from the collection company. I will never going back again to St Clare's, I have too many things and responsibilities to worry about that being pending of other's job is too much.
My mother @ 89 now has been there several times for different circumstances. The care has been excellent! She comments on the quality of the food and help from the nurses. (I don't want their job) The only downside is they took her wine that we snuck in. LOL, true.
From the end of September, I spent a total of 17 days at St. Clare’s Hospital in Denville for two different medical issues. The nurse aides, nurses, physician extenders and physicians were wonderful stewards of my care.
I would like to commend the following nurses on 4B: Andrew, Amy, Karla and Catherine.
I would like to commend Rosa, one of my nurse aides on 3 Hope, as well as the nurses Olga and Karen. They provided excellent care.
I would like to commend nurse Mildred in the Endoscopy Suite.
APN Ruth Alea was a pleasure. Drs. Strutin, Meisner, Udani, Roseff, Abbasi and Mehul Shah were also wonderful.
Volunteer Joan Brennan made a special effort to visit me on her off day. Drs. Lim and Nicolai also were nice enough to come in to visit on days they rounded.
Overall, a very positive experience. Would highly recommend.
I had a GREAT labor and delivery team! Everything went smoothly and I came home with a happy healthy baby boy. Couldn't have done it without this team. Great Experience
The saving grace of this place are that the CCU / ICU nurses here are excellent despite the administration. They have a tough job and are very caring and understanding. The doctors seem to have no sense of urgency or common sense. My father came here due to complications with pneumonia. They were able to stabilize him but from that point on it's been a nightmare. He hasn't been able to eat and was having trouble swallowing. Nobody was monitoring his intake and was just taking away full plates of food not thinking that is a problem. We came in one day to help him eat and he started choking. The doctors said he had a problem with his trachea operating properly and instead of putting him on a feeding tube they just took his food away and gave him nothing as a substitute. He went days without anything to eat. They put a no solid food sign up and didn't do anything. I had to plead for something to keep his nutrition up. He is just wasting away in a bed not getting better. There are other things that went wrong with his care here and it was largely due to the doctors poor communication with each other.