Saint Joseph Mount Sterling
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feedback about Saint Joseph Mount Sterling
Just came in for my fathers class for knee replacement surgery and when we walked down to the same day surgery waiting room like the receptionist told us to do and picked up the black phone to call and let the staff know we were here....we were so very hollered and snapped at by a man pushing a wheelchair down the hall saying you were supposed to ask me what to do not pick up the phone...The phone has a sign over it saying please lift receiver to speak with same day surgery staff. We have had other surgerys done here in the past and people were friendly but this time this guy is the most hateful I have ever witnessed to have a job dealing with the public...
Can't be any happier with how they treated my 5 month old son... Great staff...
Horrible place 3-4 hours in waiting area no matter what is wrong with you. Lots of people I know do not recommend this place.
My son was complaining about sever stomach pain and vomiting. Typically we go to Winchester, but they no longer accept our insurance. I decided to go to Saint Joseph Mount Sterling because it was closer than driving to Lexington. We have never been there due to hearing horror stories. I can tell you we received wonderful care during each step of our stay. The staff was dealing with other emergencies, but still checked in to make sure that my son was doing ok. We are thankful for everyone's kindness last night!
DO NOT EVEN BOTHER GOING HERE!
You wait a whole bunch of minutes (more then seven) to simply walk through the sliding door. And then, you know, you wait a whole bunch of HOURS just to get your broken hand looked at. Somebody next to you with the sniffles, they get in REAL FAST. But with an actual injury, one that band-aids can't fix, just go to another hospital. Sad, it actually brings tears to my eyes, okay.