Saint Joseph Mount Sterling

Address

225 FALCON DRIVE, MOUNT STERLING, KY 40353 USA

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Phone

(859) 497-5000
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225 FALCON DRIVE, MOUNT STERLING, KY 40353 USA

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Consumer feedback about Saint Joseph Mount Sterling

Felicity Hall
Felicity Hall

1 out of 5 stars

posted 2 weeks ago

I've been to this hospital a few times between myself and my kids. Usually things are alright, pretty standard treatment for a hospital outside of a big city. But the other night is the last night I will ever go here unless I am absolutely dying and can't make it to another hospital. The doctor and the nurses complained about how bad their night was every time they came in my room, the doctor acted like he didn't have a clue what I was talking about when I was explaining I have a history of ovarian cysts, they let my blood sit around long enough to clot and had to come draw more. The tech that came to get me to do a CT was probably one of the rudest people I have ever encountered in a medical setting. I had told them about 4 times while I was there that I had an IUD and when the doctor finally decided to do a pelvic exam he asks me if I have an IUD. Even though I had just told him again about 5 minutes before. Then he decides to show it off to the nurse that was chaperoning. I'm just like really? And after everything he never came back to tell me what was wrong with me. They just gave me some nausea meds and sent me home. Turns out I was right that it was another cyst on my ovary. It ruptured this morning.

Katrina Reed
Katrina Reed

1 out of 5 stars

posted 1 month ago

6+? hours in the ER. The admitting doctor is unavailable to do an admit. The ER doctor doesn't bother to tell you the lab results, even after me asking the staff several times. They had to take more blood because it clotted, yet on blood thinners. The non-patient chairs are horrible for this length of time. Still waiting. I could have driven to Detroit and gotten in quicker.

Allison Saylor
Allison Saylor

5 out of 5 stars

posted 3 months ago

Went for X-ray was out within 20 minutes. Got results next day. Staff was super nice. Not sure what shift others are showing up at the hospital but I went around 3pm and everything was clean, friendly and prompt.

Deeanna Smallwood
Deeanna Smallwood

1 out of 5 stars

posted 5 months ago

Have never in my life been treat so rude by a Dr. I left the ER crying and if i go back i will refuse to see Dr.Fleming He has absolutely no bedside manners and diagnosed me and tried to give me a pain shot and script without even examining me . I refused his med's/script and left. Thankfully My PCP is taking care of the things that he over looked. It was 2 degrees outside and 3Am and he acted like i was their just for the fun of it. I will refuse to see him ever again. My vet treats my dog's better then he treated me last night.

Esther McDaniel
Esther McDaniel

5 out of 5 stars

posted 2 months ago

Have had the best care for my husband. All the staff were very professional and friendly.