Saint Luke's East Lee's Summit Hospital

I have been using Saint Luke's Hospital and Medical Network Facility since I have acquired a pulmonary condition this year. I have had the need of the emergency room on a few frightening occasions when I felt I could suddenly no longer breathe. On some visits I was treated and released from the E-R. On my last visit to the E-R I was admitted to ICU, and latter my condition was adjusted to guarded, then again latter to general admission before being released. I have used the laboratory department, Imaging, and physical therapy within the Saint Luke's Health system. All of the care, support, and services I have received were professional and well delivered. I feel that I have received the best care possible and all my medical needs were met in a caring way. I felt that all the staff, nurses, doctors, and technicians were professional, and respected my feelings, privacy, and my concern of my health. I found all to be caring and concerned for my comfort. I even found some to have very interesting, and some funny (when appropriate) personalities. Even a couple of the Doctors ! I have found that your organization may not be as quick as I would like at times, but, that is likely that others in need of care were ahead of me, or in worse, immediate need greater than mine at that time. I feel comfortable with the care and treatment I have received and also feel that I have received the most up-to-date modern treatment possible. I will continue to use the Saint Luke's Health System and Hospital as my health requires care and I appreciate all those involved with my care to give me the best treatment possible, and with a smile when they can. Thank You all - for all that you do.

The primary care service at St. Luke's East has been great. The nurse practitioner is knowledgeable and friendly. The St. Luke's health portal makes for easy communication with the doctors and nurses.

Unfortunately, my family and I have needed to go to the hospital Er and as inpatient over the past 20 years. No matter the reason, we have consistently been treated with courteous concern and service. There have been a few times of wait, but our needs always have been met. With the pressure and different circumstances of each patient, I marvel at the professionalism consistently shown. I am grateful for the special people who have chosen the medical care career. My life has definitely benefited from their choice and gift.

My mother was left in the recovery room for more that 4 hours after her surgery because there we no rooms available. Which is totally unacceptable seeing how her surgery was scheduled several weeks in advance. There was actually another family there who's relative's surgery was been completed earlier that morning and was in the recovering room well into the evening because there was no room available.

Son broke his arm we waited one and half hours and they still would not tell us how much longer we would need to wait. After calling House supervisor down who was very nice and friendly but unable to help. I will never come back to this hospital. If you can avoid this ER go to Lee's Summit Hospital we got in within 5 min