Saint Peter's University Hospital
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feedback about Saint Peter's University Hospital
Saint Peter's university hospital is the best hospital. The nurses and doctors here are really caring. I had a C section delivery, the post delivery care they provide is really awesome. Whenever any nurse or tech or physician comes to check they are really concerned how you are feeling and humbly answers all your questions. Each and every small concern is handle seriously. All the staff talks politely and encourages you which gives lot of emotional support to recover ( which is best needed at this time).
Nice emergency room, great staff. My daughter was in the pediatric ER. Her neurologist called ahead and they were ready for her. Only reason it gets 4 stars instead of 5 is because there was a roach in the bathroom of our room in the ER. Other than that, it was good.
My daughter was born here in 2016. Nice doctors and nurses. Excellent care. I would have given a 5 star rating if it was not for the recent experience, talking with the billing department. The entire positive opinion i had is clouded by this one worst experience with the billing department.
A few weeks ago i had a number of calls making sure that everything was paid and there are no dues. They did confirm that there is no due amount. After a few days i started getting bills again. I thought it could be a small mistake and tried reaching out the billing department. I have been referred back and forth between the departments till i got frustrated with their behavior. I hung up and decided to lodge a complaint today. Waiting for a response.
Got the response and they worked with me to resolve this. Appreciate the effort.
I love this place,I went to this hospital in June when I was in labor. Hospital staff was very supportive. One of the nurse I would like to mention her name Victoria working 6 am was amazing & she was very calm & perfect in her work. Overall I highly recommend this place for delivery.
Just had my daughter born here this week. The overall experience was excellent. The L&D crew members are awesome, they respond to our needs right away. Every nurse (at least the ones that dealt with us) is able to answer questions and attend to situations. I was so impressed with their professionalism (Allida, Victoria and many more!).
Then, the Mother & Child nurses/techs are pretty good as well, they are overall hardworking, considerate, and gentle with newborn babies. (Sabrina, Radha and Marydel).
Two less than good experiences i had were, the manager of M&C herself was holding the nurse that was bathing my baby by complaining to her about someone from another shift; and the photographer seemed careless about my newborn daughter as she was handled a bit roughly. The photographer was too focused on making good photos, she did not care if the baby was exposed so long naked just for her to shoot the best artwork. However, she did take pretty good photos.
Also, you must try the sweet potato wedges in the kitchen (1st floor, not G floor). They are surprisingly good, and taste heavenly with the Heinz hot sauce the kitchen provides outside.