Samaritan Medical Center

MedicalRecords.com Rating
255 reviews
3.3
MedicalRecords.com Rating 3.3
255 reviews
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Special Care Services
  • Intensive Care Unit
  • Neonatal Intensive Care
Emergency Services
  • Emergency Department
Orthopedic
  • Joint Replacement
  • Spine Surgery
Cardiovascular
  • Cardiac Rehab
  • Vascular Intervention
Radiology / Nuclear Medicine / Imaging
  • Computed Tomography
  • Computed Tomography-Angiography
  • Intensity-Modulated Radiation Therapy
  • Magnetic Resonance Imaging
  • Positron Emission Tomography
Rehabilitation
  • Physical Therapy
Oncology Services
  • Chemotherapy
  • Radiation Therapy
Surgery Services
  • Inpatient Surgery
  • Robotic Surgery
Neuroscience Services
  • Electroencephalography
  • Sleep Studies
Other
  • Lithotripsy
  • Obstetrics
  • Hemodialysis
Need your medical records from Samaritan Medical Center?

1

Complete a simple secure form

2

We contact healthcare providers on your behalf

3

Have a National Medical Records Center send your records as directed

Emergency Service Available

Yes

Group Service

Yes

Hospital Type
  • Acute Care Hospitals
Control Type
  • Voluntary Nonprofit
  • Other
Subprovider Units
  • Psychiatric
  • Rehabilitation
Total Staffed Beds 286

ICU Beds 10

Licensed Beds 290

Bed Utilization

0.7199594

Total Discharges

7,155

Total Patient Days

32,254

Total Patient Revenue

$568,022,046

TPS Quality Score 35.5

MedicalRecords.com Rating 3.3
(255 reviews)

Cole Wilson

Delivered our baby here and we had an awesome experience with the doctors/nurses/hospital stay, however, everything afterward has been terrible. To summarize, Good Samaritan gave us our hospital bill before leaving, which we paid in full, as I would find it to be the correct thing to do for the services rendered. It looked reasonable for matching what our insurance plan was (they were unable to provide an itemized receipt upon request). However, it turns out that we were not supposed to pay anything close to what our bill was. Unsuccessfully, I attempted to have a productive conversation with them over the phone and in person. Consider this odd, but I was told by the staff at Good Sam that they do not look at or have access to my health insurance plan copays/coinsurance through Kaiser and that the bill we received was just an estimate. They have also found it necessary to professionally point the finger at Kaiser because they had not yet paid Good Sam (Kaiser has informed us that they have yet to receive a statement from Good Sam... 6 weeks later. Kaiser has also informed us that Good Sam does, in fact, have access to our insurance plan and we were told that Good Sam is notorious for doing exactly what they did with us). All in all, this has just been a big case of poor communication between 2 large companies. Kaiser has been helpfully informative and polite throughout the process, while the staff at Good Samaritan has been more worried about defending their decisions, pointing fingers with excuses, and uninterested in improving upon the problems I have brought to their attention. Again, from what we've heard this is not uncommon practice for this hospital, so I would advise caution and further inquiry.

T V

I have had really bad experiences with this hospital and some of the providers in the ED dept. but NP Kathryn Elsanne Perkins is a gem at Good Sam. My son was hit on the side of his eye with a golf club and needed stitches. NP Kathryn did such an amazing job with the stitches and her bed side manner made this visit the best one I have ever had. Thank you Kathryn!

Goldfish Kisses

I had a scheduled surgery done at Good Samaritan and all I can say is good things! I was in for 3 days and was treated like I was important and I always felt like I was in good hands. All the nurses were very helpful and knowledgeable. The other staff people were just as kind. My room was spacious and clean too. Thank you to all the sweeties that work there!!!

Rachel Jay

If I could give no stars I would. This place doesn’t care about you or trying to help you it’s all about the money. I have severe endometriosis that I’ve had three surgeries for and Dr. Mark Leventhal told me my pain wasn’t sufficient enough for them to help me and to go take a Tylenol! Absolutely ridiculous. This place says they care? They 100% lie! Save your money and go somewhere else!

sannerb8 .

I have had a horrible experience with Good Samaritan and encourage everyone to drive 5 more miles and not use Good Samaritan's ER. The doctor asked me 2 vague questions and then diagnosed me with something that I did not have. They gave me medicine that made me feel like cockroaches were crawling under my skin and then kicked me out of the ER in a blacked out state. I strongly encourage you NOT to use this hospital! I contacted the hospital about my experience and they supported their actions. Horrific is an understatement.