Samaritan Medical Center

Address

830 WASHINGTON STREET, WATERTOWN, NY 13601 USA

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Phone

(315) 785-4000
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Emergency service available

830 WASHINGTON STREET, WATERTOWN, NY 13601 USA

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Consumer feedback about Samaritan Medical Center

Samaritan Medical Center
Reviewed from Google

2.2 out of 5 stars

Q Jones
Q Jones

1 out of 5 stars

posted 3 weeks ago

My boys were sick with some type of food poisoning.... even my son choking and vomiting in the waiting room wasn’t enough for them to move with urgency!! We waited for hours to be seen and there was NO ONE in the waiting room ahead of us. As we waited, at least 8 patients were discharged from the back. Then we had to wait just to leave the hospital because the nurse kept “hanging out” in the back. When she finally came out to give us the forms to sign stating that we’re leaving before receiving treatment, she was so nonchalant and didn’t care.

I understand when the hospital is busy but it was not. This is the THIRD time I’ve left Samaritan ER and gone to the Carthage’s ER. Carthage has WAY BETTER service. Though it’s a smaller hospital, service and care are way better. I done with Samaritan’s poor service.

Saige Ennis
Saige Ennis

1 out of 5 stars

posted 3 months ago

Only because zero stars in not an option. In the ER with my father. Been here 6 hours and a doctor has not been in in over four to say anything. He is on an oxygen mask which he took off in his sleep and fortunately a nurse actually saw it and put it back on before he died because at least 45 minutes earlier the sensor monitoring his oxygen levels had fallen off, so the readings that the nurse's station were getting was that he was dead and no one had bothered to check on him, just literally left him for dead. Which, without the nurse happening to walk by and seeing his mask off very well could have been the case. This is not just irresponsible but it borders on criminal. No doctor in over four hours? Inexcusable

Kevin Diaz
Kevin Diaz

2 out of 5 stars

posted 5 months ago

The nurses for the most part have been very helpful i Can’t complain been a good experience but then when my friend was dropping me off when I was bringing my girlfriend food after just having a baby the SECURITY GUARD comes and bangs on my friends window and questions our presence very rudely and very unprofessionally. Bigger male with his other SECURITY GUARD buddy who begins to look into my friends car and give us dirty looks younger security guard with black hair younger looking Really ridiculous to be questioned and treated like I don’t belong to see my girlfriend who has just given labor is extremely upsetting at least could of approached us in a professional manner 03/23/2019

Mike B
Mike B

1 out of 5 stars

posted 2 months ago

This hospital is unable to process an insurance payment. I've called several times with the insurance data and each time been told it would be taken care of. To my surprise I continue to get the exact bill. Going to have to go in person because the staff is unable to fix this issue over the phone.

Stachius Howell
Stachius Howell

1 out of 5 stars

posted 4 months ago

Horrible ...3 hour wait !
People that came after my so were called to a room before us. Finally after 3 hours I asked a nurse if we were forgotten. She insisted that every other case was more important than ours. Then was called back 5 minutes later. Just like this area the hospital sucks.