Same Day Surgery Center Llc

Address

651 CATHEDRAL DRIVE, RAPID CITY, SD 57701 USA

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Phone

(605) 755-9900
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Emergency service available

651 CATHEDRAL DRIVE, RAPID CITY, SD 57701 USA

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Consumer feedback about Same Day Surgery Center Llc

Same Day Surgery Center LLC
Reviewed from Google

4.3 out of 5 stars

Sandra Besser
Sandra Besser

5 out of 5 stars

posted 1 month ago

My daughter recently had surgery and I stayed with her overnight. The staff is amazing. Very friendly, efficient and knowledgeable. They seem to maintain a low patient to nurse ratio which allows them time to provide excellent care. They have a very comfortable and relaxing atmosphere, good food and go out of their way to make family welcome as well. All these things combined, make a great recipe for recovery. I would highly recommend the surgery center.

Karen Athans
Karen Athans

5 out of 5 stars

posted 2 months ago

The entire staff was wonderful. Very accommodating and concerned about your every need. Thank you Everyone, I wouldn'tbe doing as well with my re over y if it weren't for them.

Jesus Is Alive
Jesus Is Alive

4 out of 5 stars

posted 9 months ago

Excellent care by staff. My daughter is 5 and her nurse was amazing! The whole process was relaxed and smooth. When it came to paying my bill this process was FRUSTRATING. I have called multiple times, multiple days in a row and I can't get anyone to pick up the line.

T My
T My

5 out of 5 stars

posted 9 months ago

Everyone here is awesome! They all know what they are doing and are so caring. From admitting to billing, they treat you like a good friend. You can relax and let them take care of the details. Thank you all!

Ryan R
Ryan R

3 out of 5 stars

posted 10 months ago

Medical staff and service were fine, but to echo another poor review for the billing department. I received a frankly threatening letter from them stating my insurance had not paid the bill for the surgery. After checking my insurance documents I verified they had been paid so I called the billing department and I could never get anyone to pick only got sent to leave a voicemail. I left several voicemails but never received a call back. I then received a second threatening letter stating they had not been paid - called again and never received a call back. I then called AGAIN and finally got a hold of someone and I had to provide them with my account number and the check number that was paid to them. They finally processed my payment and sent me the bill for the balance online - but there is no way to make a payment online. Once again I called them and left a voicemail and have not gotten a return call. I don't think they check their voicemail or if they do they don't respond to it and apparently they aren't organized enough to keep track of $5000 + checks they receive as payment. Terrible billing service!

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