San Antonio Regional Hospital
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feedback about San Antonio Regional Hospital
Outstanding service and staff here! I know not everyone will be able to relate to my visit here at San Antonio Hospital but during my visit I had no line to wait in and there was only one other person in the waiting room. This was at around 0600 when I needed to make this trip. That aside, when I arrived as a walk in patient I was met with only friendly, polite, patient, and very professional staff throughout my entire 4 hour stay. I can't say I've ever had a visit like this at any other hospital ever. The waiting room as well as the emergency room was very clean, quiet, odorless, and full of medical professionals enjoying their job. That was easy to notice just by speaking with or just looking at anyone of them. That of course made me feel better considering the reason I ended up there in the first place. I especially felt comfort from the RN the checked up on me with a genuine smile regularly to make sure I was okay and to see if I needed anything. She had even brought me water because she thought I might have been thirsty. I didn't ask or expect it and that's what made that so nice. I can say so much more but I can sum it all up by saying that this hospital has truly does have their patients in mind. I will now refer to San Antonio Hospital in Upland as my favorite Hospital in the Inland Empire! Great Job All Who Work Here!
Honestly for some reason this hospital has went down the drain. In the period of over three months my mom's been having symptoms for major headache's, slurred speech, numbness on her whole left side of body, dizziness, and slight memory loss. Each time she's been to the ER they take a CT scan when she always asked for an MRI. They said it wasn't "justifiable" to do one. So they kept sending her home with a diagnosis of "vertigo." So this past weekend I had to call 911 again for her cause this time it was worse. Advised to go to a different hospital of course and they did the damn MRI. And guess what? MY MOM HAD A DAMN STROKE. I don't understand how this hospital could have been so careless and just pushing her away so many times. Saying she's fine and what not. If anything worse would have happened to my mom..I can't even begin to find the words. We will never be returning here and I highly recommend everyone to go to another hospital because this one is a joke.
Still sitting here in the er. Over a 5 hour wait. While waiting for my dad to get called his blood sugar drops below an acceptable level. The nurse said she would get something to help him. She still hasn't come back. I've had time to drive home, get what he needed and come back. Still no follow up. Absolutely disgusting.
San Antonio Hospital ER visit was impressive!! From ER tech Daniel, ER nurse Lauren, radiology tech, ER triage nurse to Dr. Cho, they were super nice and fast. Straight to the point and made me feel so much better QUICK!! Place was very nice and clean as well. Thank you so much for your hard work!!
Have been here way too many times. It's a pleasant enough place given what it is. The care is mostly good and the new emergency room is a wonder compared to what it used to be. All in all, it's a good place.