I would give them a zero if I could. San Antonio has misdiagnosed me three times. They find nothing wrong, and I have to go to a different hospital to find out what's going on. The first time I was retaining 50lbs of water, and was diagnosed with gas. I couldn't believe the ignorance of that doctor. Went to Pomona Valley and was given water pills and diagnosed with a fatty liver. Second time San Antonio found nothing, so I went straight to Loma Linda and they found a infection in my intestines. Third incident exactly the same as the second. I'm getting all my labs and reporting San Antonio Hospital. Beyond ridiculous!!!

This text came from my daughter when she was with her mom in the ER last night.

Doctor ( Dr McAfee ) came into the room without saying anything, no introductions or explaining the procedure . Didn't explain what she was doing to mom as she was doing it. She looked really frustrated with mom because mom was crying in pain and looking away. When she took moms hand and tried to turn it towards her, mom was looking away so she didn't know what the doctor was trying to do, so again, the doctor could've explained or walked Mom through it and tell her to turn her hand instead of getting fed up and then finally saying "turn your hand" . All hospitals and staff are suppose to at least explain what they're doing but she didn't bother to say anything until I asked her at the end. She had bad bedside manner.

Nurses was great! Dr McAfee should learn from all the nurses!

I brought my daughter to the hospital today and from the moment we arrived everyone has been awesome and very helpful. The emergency room team led by Shelby and Dr. Miller constantly communicated her results and next treatment options. When moved to a room, Jon and Krista attended to her with tremendous professionalism and care.

I wish I could rate this emergency room with 0 stars. Poor bedside manner, incredibly long wait times to simply sign a form, much less receive treatment.
On our first visit, my baby was hit on the head by the hospital's large, heavy sliding door that was malfunctioning and there was no reaction by staff. We waited to be seen for hours while I worried my baby had a concussion.
On our second visit, both of us were sick, and none of our nurses knew which one of us needed which treatment.
I wish this wasn't the closest emergency room, I would love to go somewhere else that treats patients like people, not an inconvenience.

Nurses were attentive to my needs, but it helped that my daughter was with me to get there attention. I was dehydrated. Doctor was reassuring I will be ok. Thank you