San Antonio Va Medical Center - Va South Texas

Currently waiting to be see in the ER. Checked in at 9:32pm it is now 12:59 amand I have yet to be seen. Many individuals that have come in after me have been seen yet I am still waiting, told the Attendant I am in a tremendous amount of pain yet I am still waiting. Beginning to think it is due to my race, the individuals like me that have been waiting around the time frame as me are all people of color. The ones that have come in after us and are already back we’re nit people of color. This is America at its finest 3 hours and still counting, black man who served his country and was disabled waits because his race.

The staff of the ISC CLINIC is absolutely amazing and I really appreciate them so much, I understand that my lack of planning and disorganized schedule is a my personal issue and not the staff problem, but they still take all the time needed to help me figure things out and then makeing sure I understand what I need to do and when I need It. 5 Stars doesn't seem to be enough I would easily give more if it were possible because I am so grateful that the people at this hospital. I truly would be in bad situation or worst if it was not for the standard if care I have received from the ISC CLINIC staff at Audie Murphy VA Hospital in San Antonio this is just my own personal experience and I have only received care with the VA since leaving active duty. With that being said I don't know a lot about the system as a whole but what I have experience is pretty awesome.

Poor medical and customer services, and horrendous travel pay. It's not worth driving there. Online WebMD self diagnosis is better than that VA hospital.

Most of the staff is great but travel pay is a joke. They always say they are not behind but it can take up to three months to get paid.

Most of the staff is very friendly and I would give them 4 stars, but the shortage of available service providers and the errors that happen because of it get a one star. When I retired and moved to San Antonio it took 16 months before I got an appointment with my primary care doctor. Once I got into the system the care has been Ok with a few errors now and then.