San Joaquin General Hospital
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Address

500 W HOSPITAL ROAD, FRENCH CAMP, CA 95231 USA

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Phone

(209) 468-6000

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Consumer feedback about San Joaquin General Hospital

San Joaquin General Hospital
Reviewed from Google

2.7 out of 5 stars

Michelle Figueroa
Michelle Figueroa

1 out of 5 stars

posted 1 month ago

I’ve had a few bad experiences at this hospital. The staff lack experience and professionalism. On my first bad experience they didn’t care for my mother or brother throughout the birth experience. They almost caused the death of him by not properly caring/checking up on him and then after numerous times of asking for help they had to rush him to the children’s hospital in SF because he was on the verge of death. My second bad experience was during my fathers surgery. The young male physician who spoke to us was highly unprofessional and rude. I also asked for a doctors note for work to care for my father while he was recovering and he completely disregarded me and even dared to say that his wife was in the same profession so he refused to provide me with a letter stating my fathers condition. This hospital has had a terrible reputation and continues to due to their lack of empathy, experience, and professionalism.

Angel Ramirez
Angel Ramirez

3 out of 5 stars

posted 2 months ago

They have cancelled my appointments several times and I have a very serious debilitating disorder that requires doctors attention every month. Also I have asked for referrals to specialists who can help me several times and never received them. I want to speak to someone higher up the ladder who will take my medical care with importance. They treat me as if I were invisible. Iam very upset with this hospital and all the doctors and nurses and how they just try to pass the buck to someone else. The only good thing that came out of this is a very helpful rep who works in the clinic patient services named Adrianna Martinez. This lady helped me today get a new appointment with a new doctor right away. Because I shouldn't have to wait 2 or 3 months to see a doctor, I need to see one every month. So thank you so very much Adrianna Martinez you are an angel. Thanks....

Barbara Johnson
Barbara Johnson

1 out of 5 stars

posted 20 hours ago

I've had several bad experiences with this hospital, in both Emergency Services and routine appointments. Three separate occasions within last 6 months in E/R they have rooms filled with inmates with and without shackles and cops all over in hallways. One time it was overloaded in April I believe with inmates and tb outbreak in there according to the nurses teasing each other of their exposures and staff yelling accross to each other of TB (inmate) patients and just laughing about it. Not one of the staff was taking any protocol to quarantine them from exosing other patients. When I was admitted in and I brought this to Doctors attention, he denied any outbreak and said "the staff was unprofessional" . Again, I was recently I was in ER and rooms were filled with inmates and cops, all other patients had to treated in triage and it was a full house. Staff will only treat up to their "Emergency Room protocol of tests" and discharge you, just terrible service. Another time recently, about a month and half ago or so I was there with my daughter and granddaughter in E/R, I noticed an elder patient next door, there was a staff member (idk if she was a nurse or some sort of attendant, pretty sure she had on a burgundy jacket or scrub with some kind of medical screen print on it. She had long black wavy hair, short I think Hispanic, she was yelling at the Elder lady over and over to sit down and stay there, and yelling to other nurses in there that the Elder lady took out her iv, she was very very rude and unsympathetic to her. This went on for quite some time,maybe 30 min give or take. It seemed to me that the Elder lady may have had Dimentia, she must've been in her late 70's or early 80's. I wanted to defend that poor lady so bad, but at the same time I didn't want to ruin the care my 3yr old granddaughter needed so desperately. Those Doctors too, when they change shifts, one could say they are gonna keep u there for a bit for close observation and when another comes on all cocky, they will discharge you outta there. I've been seeing a few Docs there and not happy, I thought if I had all my Docs in one facility it would be beneficial for my overall health conditions but they don't even communicate together and will shrug off the fact that my primary care is there in the facility. Also my primary care Doc won't prescribe some meds, and when she does, she doesn't take in the effects it may cause on me to complicate my health issues. And when they updated their software of everyone's medical information, some of patients information did not transfer over (this was confirmed with a staff member there). There have been just so so many bad experiences with this hospital, and that is so sad that medical professionals these days seem to only care about the dollar and forgetting the compassion to helping people. And the jails need their own hospital. Or open a separate wing for them, they shouldn't mix with the general public in the hospital, putting others at risk. And the Hospital really needs to take professional measures to possible exposures for others safety not joke about how they've already been exposed. I've seen so much playing around in the E/R by staff members and hearing them gossiping & complaining of patients on the floor is totally unprofessional.

Barbara Rambow
Barbara Rambow

2 out of 5 stars

posted 2 months ago

Two stars because the nurse taking care of my mom was good, but overall, take me out back and shoot me first before taking me there.

Mom came by ambulance here against my wishes. I wanted her taken to the hospital she normally goes to, Dameron, but the ambulance drivers REFUSED. She was a "major trauma" case ... she fell and hit her head, but qualifies because she is on blood thinners. I had to park way out by the clinics because the parking lot for emergency patients is way too small.

Because she was a trauma patient, she was not registered, did not sign anything, they just decided to start treating her. Since they didn't register her, the front desk of the hospital where I had to go to find her had no clue she was there even though I watched the ambulance bring her in.

I could not go back to where she was because "we can't have people walking around back there" so I went and sat in the urinal ... I mean the waiting room. Seriously, I have been in GAS STATION restrooms that smelled better than the waiting room.

They kept calling families by the patient's name, a BLATANT HIPAA VIOLATION.

By the time I finally was able to get to see mom she was ready to go home.

The trauma area she was in had curtains between patients. We could hear everything going on, all the moans, screams, etc.

A doctor pulled up mom's test results ... wait, that isn't her name, and I was reviewing someone else's CT Scan.

REALLY?????

This place was SCARY!

Golam Rabby
Golam Rabby

1 out of 5 stars

posted 3 months ago

I was at clinic 1 , receptionists were horrible. Was standing in line and they were gossiping, no responsibility, after 1 hour of sitting I went back to the reception and told me doctor is not here. Wasted my 1 and half hour