Two stars because the nurse taking care of my mom was good, but overall, take me out back and shoot me first before taking me there.
Mom came by ambulance here against my wishes. I wanted her taken to the hospital she normally goes to, Dameron, but the ambulance drivers REFUSED. She was a "major trauma" case ... she fell and hit her head, but qualifies because she is on blood thinners. I had to park way out by the clinics because the parking lot for emergency patients is way too small.
Because she was a trauma patient, she was not registered, did not sign anything, they just decided to start treating her. Since they didn't register her, the front desk of the hospital where I had to go to find her had no clue she was there even though I watched the ambulance bring her in.
I could not go back to where she was because "we can't have people walking around back there" so I went and sat in the urinal ... I mean the waiting room. Seriously, I have been in GAS STATION restrooms that smelled better than the waiting room.
They kept calling families by the patient's name, a BLATANT HIPAA VIOLATION.
By the time I finally was able to get to see mom she was ready to go home.
The trauma area she was in had curtains between patients. We could hear everything going on, all the moans, screams, etc.
A doctor pulled up mom's test results ... wait, that isn't her name, and I was reviewing someone else's CT Scan.
This place was SCARY!