San Juan Regional Medical Center
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feedback about San Juan Regional Medical Center
This review is strictly for the Hospitalist (the one who says yes or no to admitting people apparently) I took my husband into the ER with chest pain we were taken back immediately and the staff got him on an EKG and did blood work had him get an X-Ray followed by a CT scan. They were watching his oxygen level because it was hovering at 82-85 they put him on oxygen. At that point his oxygen levels went back up. Fast forward a couple hours they took him off oxygen only to have it drop back down where it was originally. Doc ordered a breathing treatment this didn’t help much, when they took the oxygen off again his levels were between 86-89. He was still having pain (so much pain they were giving him morphine) We were told everything came back normal. The ER doc talked to the Hopitalist and they told her as long as his oxygen was above 85 and all his tests were fine to discharge him. So home we go with orders to see his PCP the next day. PCP tells us at his appt that his EKG was ABNORMAL he had a small blockage and ALL 4 arteries were enlarged. We were told none of this!!!
Actually I give it no stars San Juan Regional Medical center has got to be the worst hospital in the nation, actually it was in the top ten, and can you believe the response from the owner using words like Quality, compassion, committed , professional ,highly Decated. My Father was dying and the staff would come in laughing and acting obnoxious, while we were greving, where was the compassion and professionalism, they have zero integrity. That is only one very negative experience. I have had several. It is an atrosity to have a hospital like that in a city you live in. They think they are on an episode of Grey's Anatomy, when you are in the emergency room you hear them laughing loud and discussing personal stuff about their lives that you would rather not have to hear. That kind of conduct is an abomination to the medical field and I sencerly hope it will start being monitored closely.
I took my son here to get a few stitches. They were completely useless. No one bothered to be concerned that the area had been numbed They kept saying how they were going to do a process of numbing the area so he wouldn’t feel a thing but ended up doing the complete opposite. When it was time for my son to get his stitches they just started and my 4 year old screamed his heart out. But the ER doctor didn’t seem to be concerned he just told me to hold my son down. When I had asked about lidocaine or numbing gel the response I got didn’t make sense. He said that since my son handled a washing, he will be fine with the stitches. My son is 4 years old not a teenager or grown adult. He needed better pain management. They need to get better training to handle smaller kids or get a pediatrician on call. I did not like how they treated my son.
This hospital took my mother in law from a simple bowel obstruction to almost death from there lack of concern for people on medicare. They allowed her to bleed internally for 4 days till she had a heart attack and then a stroke. They then broke her hip and then her pelvis. Then after 3 surgeries that did not need to be done. Then she got an infection prompting a 4th surgery which leaves her on deaths door. If you need good care do not go here.
I worked here for more than a year in the Medical Surgical Area- 4th floor. So my "bias" point of view will be focusing how we nurses, nursing aides and medical secretaries are working as a team. I gave 5 stars for my experience here, so I can NEVER speak for the staff at the emergency unit. I experienced here superb diversity, team work, love for our patients and giving them the best care when I worked here as a nurse since 2016. Carmelita Begay, Mary Elizabeth, Trisha Hickerson, Phyllis Mike, Tasha Garnenez, Krista Wagner, Kylie John, Shaquille Hogue and Callee Holladay
Liz Acosta and Chandler Villegas. I can say, these are the people who will take care of you with utmost concern. In terms of doctors, all i can say is that I never met an oncologist with a ghetto bedside manner so far- all of them were very refined, compassionate and culturally sensitive.