Santa Barbara Cottage Hospital
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feedback about Santa Barbara Cottage Hospital
Amazing patient care. New building. All the equipment and amenities expected of a modern hospital.
I am a cate student and the nurses treated me well. My surgery went smoothe and I am in good shape now.
If you are looking for professional compassionate care for yourself or your family member do not come to cottage. There have been a number of mistakes made with my Husband’s care that absolutely nobody will acknowledge. He has students taking care of him a majority of the time and none of them have any idea how to act when someone is seriously ill. He needs rest and they come in knocking loudly and having conversations that are not medically necessary. Then today the student hung his IV antibiotics wrong and they tried to cover it up by saying it was back flow. Very terrifying that a teacher will lie to try to cover up a mistake. What she was saying happened was not physically possible. Then to try to get some time and calm from the day we go to get food for me because they charge $20 to bring guest plates to the room no matter what you order. A lady rudely stopped my husband and says patients are not allowed in the cafeteria. What??? The reason was not explained and there is nothing posted saying this. This person did not care how embarrassing this would be for us. But they don’t care how you feel whether you are a patient or a family member. Third rate care is a generous description of what you will get here. We are trapped for the time being. Don’t let this happen to you. If for any reason you have the misfortune to end up here, do your research for anything they try to give you because they do not. And watch everything they do because they will mix up doses and meds, even patients and then lie to protect themselves. I will drive literally anywhere else in the future to avoid anything related to cottage.
I had to explain to the doctor what postural orthostatic tachycardia syndrome is, after he got my history and had an hour or so to look it up if he didn’t understand. I also had a nurse tell me she deals with POTS patients all the time and couldn’t tell me what it stood for, this place is a joke. If you have more than a scrape on your knee avoid at all costs, too bad I can’t give it zero stars.
These guys are the homies!!!! Broke my wrist and they came thru w the hook up. 10/10 would come thru if i break my wrist again