Santa Clara Valley Medical Center
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feedback about Santa Clara Valley Medical Center
Reading other reviews validated my experience, it wasn’t anything I did wrong. This hospital is very poor quality. I think that’s sad because of where it is situated within a valley that is economically booming, yet basic care is sloppy careless, uncaring, rude, half-fast, and so on. It not an inclusive caring accepting or helpful environment for a lot of people who come here. I think it can and should improve. I think it reflects a sad and ignorant sentiment about upper class groups in this valley treating marginalized groups that need county health care poorly. This hospital needs to get some HR that can verse everyone who works here on basic human rights and what that looks like.
Wondering why the Static manual chair they fit me with has come to need so much regular maintenance. How did they see fit to order it for me? Well, it is a good thing I refused to let them seat me in the mobile electric chair , which costs $80000 off the shelf. The Tilt-in-Space -manual chair already has to be dismantled and lubricated, so what was the point of having it assembled if we have to backtrack? Rehab is going to be the end of the economy.
The new hospital is like a 5 star hotel - so clean and so beautiful. The room Is bigger than my daughter apartment. The nurses are so nice. The doctors are very attentive and compassionate! I was on PCU for 4 days and really appreciated all the treatment I received there.
Horrible Experience. Our $800 flu test bill made the news, that was the best part of going here. We went to urgent care get a flu test for our daughter. There urgent care bills through the hospital ER, so everything was ludicriously priced.
We waited over 6 hours to get the flu test sent to processing (then they called us in the middle of the night - because it was cheaper to (them) not us to send it in last batch. Yup, in total we're still fighting the over $1000 bill for a simple flu test. NEVER GO HERE.
I had unpleasant experience with their billing department. Could't resolve issue with bills, my family will avoid this facility in the future. They submitted it incorrectly, didn't want to cooperate. If one is decide to use their facility - check all bills very carefully.