Santa Rosa Memorial Hospital

The reason for the five stars is definitely not for the hospital in General but for dr. Ferrari I couldn't say enough good things about him after my fourth trip there in 3 days I was actually seen by d dr. Ferrari my fourth visit I was in and out of there within two hours he not only made me feel comfortable but I got more accomplished by seeing him than I did my last three visits I was there last night sat in the waiting room 3 and 1/2 hours and when I was brought back I won't mention any names out of respect but the doctor on call and her nurse should probably find a new profession being in the field that they're in you have a lot of contact with humans they acted like I was from Mars they didn't come near me nor did they introduce themselves I seen both of them for maybe 30 seconds and I was out of there only to return today and worst condition thank you Doctor Ferrari for all you did for me today ..

So far so good. They’re treating my spouse better than the past three hospitals she recently went to.

If you ever get dr. Mueller ask to change doctors right away. I went in because I was peeing blood, in pain, vomiting uncontrollably and had a urgency to urinate constantly. Dr mueller checked for a UTI and said my white blood cell count was high and there was blood in my urine but I had no UTI and he said “I’m not going to hunt down what it is” not wanting to argue with the doctor treating me so bad by also telling me how many times I’ve been to the hospital in the last year and told me I was generally healthy and need to see my doctor. I told him my doctor sent me there he said “trust me go to your doctor” I went to my doctor and they sent me BACK to the hospital. I thought it was really unfair for him to even worry about how much I’ve been at the hospital and call me healthy after one test after I just went through cancer and almost developed sepsis from a kidney stone that got stuck in the ureter. So when I go back lord behold they find a kidney stone. I’m prone to them and they don’t pass for me because I have a narrow ureter. All I can think about is if I would have had a stone stuck again and developing sepsis and the doctor would have just sent me home. I could have died because that stupid doctor didn’t want to “hunt down the problem” when I’m not even a doctor and I know kidney stones mimic a UTI. So if it wasn’t that why would you NOT check for stones?? I’m bipolar and suffer from clinical depression and the fact that he treated me like i shouldn’t be there and he didn’t wanna help me really got to me. He does not care about his job he should be fired! Get a different job. Probably just another person who’s parents paid for medical school and it’s not what he really wants to be doing. If it is, he shouldn’t be doing it.

Worst hospital I’ve set foot in. I took my mother in law with a pain level of 10. She had recently gone to a clinic and was prescribed medicine, which she felt didn’t help at all. the nurse at triage that took her blood pressure told her she didn’t give her medicine enough time to work in her system. So as we were waiting to get called in my mother in law decides to leave because she thought well maybe I’ll tough it out and just keep taking my medicine.. I told the lady at registration we were leaving and she told the nurse at triage “ hear that ms.___ is leaving” the registration lady said “Okay thank you for letting us know” we’re about to leave the parking lot when we get a call from a nurse saying once we register we can’t leave without letting anyone know!! We go back and it’s like we’re being yelled at for leaving, the nurse is verbally abusing us by talking to us in a tone of voice that should not be used in a hospital.

I recently gave birth and had to take my baby to memorial for some blood work on Friday because one of his blood tests was abnormal. Long story short they didn’t follow the directions given by our pediatrician for the blood draw so we had to go back in the next day. We went back to do the blood draw again and few hours later we got a call from our pediatrician that the blood draw would have to be done yet again because memorial didnt follow the directions.

We will not be going back here ever again for anything and definitely will not be recommending them to anyone. They can send us a bill but we will be mailing it right back to them.