Santa Rosa Memorial Hospital

Very kind and competent staff from the ER doctor and nurses to the doctor and nurses on 4 West. My 88 year old father has pneumonia and dementia. I called from out of state twice a day for updates and felt well informed.
Such a challenging job!
Thank-you for caring!

Shockingly poor care at this hospital (with a few exceptions).

My mother got such horrible bedsores they had to call in an infectious disease doctor to deal with them over a period of three weeks. On at least two occasions, she was left in her own feces for hours. The sores and infections kept getting worse. She died of hospital-acquired MRSA from the surgery and hospital-acquired pneumonia. She did not leave this hospital alive.

There were excellent nurses at this hospital, but the care was not consistent.

My friend was taken from my house via ambulance to memorial. He had just cashed his check and had over 800 dollars on him which they locked in the safe and gave him a reciept. Upon his release he was handed 200 and was told thats all the money they could find in the safe and there was nothing they could do even though he had a reciept of them taking in 800. He never got that money back and died a month later he was really angry about it.

The reason for the five stars is definitely not for the hospital in General but for dr. Ferrari I couldn't say enough good things about him after my fourth trip there in 3 days I was actually seen by d dr. Ferrari my fourth visit I was in and out of there within two hours he not only made me feel comfortable but I got more accomplished by seeing him than I did my last three visits I was there last night sat in the waiting room 3 and 1/2 hours and when I was brought back I won't mention any names out of respect but the doctor on call and her nurse should probably find a new profession being in the field that they're in you have a lot of contact with humans they acted like I was from Mars they didn't come near me nor did they introduce themselves I seen both of them for maybe 30 seconds and I was out of there only to return today and worst condition thank you Doctor Ferrari for all you did for me today ..

This hospital reminds me of hot trash! A huge waste of time