Sarah D Culbertson Memorial Hospital

HORRIBLE customer service. My dad had physical therapy already scheduled for 2-3x a week. We mixed up the times on the first day “apparently”. And when we called down we were told since we missed the appointment, they cancelled all of his appointments and the time slots had magically all filled up within this 2 hour time span. They then commented “dont tell your doctor because this is your fault not ours.” Health care providers are supposed to HELP but instead all they did was yell & laugh at my dad for missing his appointment. Seriously what a joke. I wouldn’t recommend these services to anyone. We have NEVER been treated with such disrespect.

This place is a joke! I am not convinced that this is a hospital! More like a nursing home. The staff are rude and only sit in the office in their cell phones all day doing nothing. I asked the young lady by the name of "Beth" if I can use the bathroom, and she replied , "what you got a nervous bladder or something " totally unprofessional . If something was to happen to me and I had to go to this place again, just let me die. This place is horrible and should be shut down

They missed the fact that my sisters appendix was ready to rupture now she is in a hospitle in peoria where they are going to have herbon a pump to pump out thebpoison for us to 7 day beforw they can do surgery. They alao missed the fact that my mothers intestine was ding and she ended up have 17 inches of it removed.

From the ER to an admission I received great care. Treated kindly. Very clean.

Extremely rude nite shift ER doctors I don't recommend going here if u have any problems in my opinion completely rude when treating my 6 month old son NVR again will my family go there