On the urging of the paramedic went for emergency services.

The prices are inflated three to four times what the same services cost elsewhere in town at imaging centers. We were not told what your prices were at the time of service or told that we would be charged several times more than other service providers in the area charge. When a company does what Sarasota Memorial did, it is called price gouging. It is illegal in other industries.

Definition of Price Gouging
Noun
1. The practice of raising prices on certain types of goods and services to an unfair level, especially during a state of emergency.
Whether illegal or not, it is unethical. Please respond to the insurance companies request and adjust the prices to match the market prices in the area.

Whether illegal or not, it is unethical.

Danielle Rankin, nurse at SMH, gave me horrible treatment the morning I was discharged after surgery. She was not only rude and cruel, she disappeared when it was time for me to be seated in a wheelchair. So, I ended up walking myself out of the hospital to a valet with a 45 minute wait. I retrieved the keys from the valet and walked myself (after spinal surgery) to the roof of the parking garage to retrieve my car. The gentlemen handling the food service were helpful and kind. The patient room and bathroom were dirty. I'm not sure who is responsible for this, but none of my regular medication was ordered nor supplied to me, and I'm a diabetic. SMH overall I'm quite disappointed with your facility.

Had total keen replacement 2 weeks ago. Could not have been a better expirience!!! While i was only there 1 night, from the moment i walked in the door the hospital was great. All staff (from the lady that prepped my leg to the doctors to the nurses as well as the food service/meal quality) were wonderful. Everything was explained to me. The place is clean and very organized and has upgraded systems/technology. They also have a person at each hallway corner to help direct you. Definitely a big plus considering how large the facility has become as well as the avg age of the patient. I could ramble on but i think you get the picture. You ould not be disappointed going here.

The Registration Experience is a total failure! Six registration stations totally busy with an incoming on-rush, took us 45 minutes to get through and then another 15 minutes to get a wheelchair. Needless to say, we were late for our appointment.

Then to top that off, upon arrival the following week for the same procedure, we were told that we had to register again. Same name, same birthday, same address, same phone number, same insurance coverage!

What a bottle neck in an otherwise fine hospital. Some higher management group had their stupid hats on when they dictated this process!

I'm in Hawaii and my niece went into the hospital unexpectedly. I checked out the website for Sarasota Memorial once I knew that was the hospital she was brought to. I wanted to send her a gift that was not flowers. On the website, there is a link to the gift shop along with some downloadable pictures of some of the stuffed animals they have available. It also says to give the gift shop a call and they will assist with purchasing a gift/delivery of said gift over the phone. Being that I'm halfway across the globe and in the middle of the ocean, this was a perfect solution for me. I called and was NOT disappointed! She was so patient and so helpful and made it easy for me to make the purchase sight unseen. I told her what my niece likes and BAM! She came through with a little stuffed white kitten, a pink unicorn that makes 'magic' noises, a coloring kit, and a get well balloon. Needless to say because of the 6 hour time difference, I called at 5:15pm and she was able to take my order, put it together, and deliver it TODAY!!! My niece couldn't be happier and I couldn't be happier with the service I received and the service she is receiving at Sarasota Memorial. These little things make a world of difference when you under so much stress already. Thank you so much!!