Schuylkill Medical Center - South Jackson Street
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Got completely forgotten about the entire visit. Got there at 7:30pm. Took 30 mins for them to take my urine, another 30 to take my blood, and then went nearly four hours with no updates or check-ins by absolutely anyone despite nurses and doctors constantly walking by the triage room they put me in. I was never spoken to by anyone about my results and didn’t find out what the cause of my pain was until 12:15am from the sonographer when I was taken into the ultrasound room. It took until 2am for me to be dismissively given papers for aftercare. Doctors and nurses were rude and condescending and didn’t want to give me any answers, didn’t even tell me when I could leave and gave me attitude when I asked if I could go. Their level of care and hospitality is nonexistent. This hospital is horrible and I’d never go here again unless it was literally the only option I had. It should not take almost SEVEN HOURS just to be given one piece of paper and told to call my family physican on Monday.
Went to ER. Sat in the waiting room for 1 your. Finally got triaged where they took my vitals, gave a urine sample, and blood. Was told when a room opened, I would b getting a IV, an ultrasound, and catscan.
So ack to the waiting room I went. About 20 mins later got put in a room, Sat there and Sat there and didn't see anyone for 5 hours. Finally had enough and walked out. With NO answers. Not even from my bloodwork or urine. Never got my IV or other testing.
Looking at other reviews, my experience is probably not a big surprise. Do NOT go to this hospital if there is anything wrong with you. I've had several horrible experiences. First was my grandmother. She had a major stroke and when we took her in to this hospital the ER tried to play it off as a urinary tract infection and send her home. "ARE YOU KIDDING ME? " Nope! We demanded tests and (big surprise) something was very wrong. She had a MAJOR stroke. This ER can't tell a urinary tract infection vs a stroke? If you are forced to use this ER, DEMAND things be done. Demand tests, procedures, etc. If something doesn't seem right, demand demand demand. The nurses and doctors are very rude. They will only cater to people who 'cause a fuss' when they misdiagnose.
Another experience I had here was my own. One year I had a particularly horrible case of the flu. Just afterwards I began to have a migraine. Which... Did. Not. Go. Away. If you know anything about migraines, you know they are debilitating. I couldn't eat, sleep, or work. It was the WORST week of my life. The pain I felt in my head I do not wish upon anyone. I eventually went to this ER because I had no other choice. I had to seek medical help close to home. They treated me like a drug pusher. I basically begged them to help me. They put me on pain medicines, which didn't work (and don't, if you know anything about migraines). I called them later begging them for help, as the medicine didn't do anything. I was told by the nurse that "people experience pain differently and you must have low pain tolerance". Obviously this little girl was just out of high school and never had a migraine in her life... or a headache.. or any type of life experience. The doctors and nurses in person were SOO rude as well. And they were all very young.
To end this story, I eventually had to wait (in agony) for a neurologist to see me. He gave me ONE little pill... and the migraine went away. Claimed that the flu put my migraine on a 'loop' or something. I never understood it but I wanted to kiss him.
DO NOT GO TO THIS HOSPITAL. Take a longer drive somewhere else. I wouldn't go here if I was dying of blood loss. I'd cauterize my own wound with a curling iron and walk to Hershey before I'd set foot in here.
Hospital misdiagnoses and accidents are extremely common on average. Throw in inexperienced staff, rude doctors and nurses, and people who genuinely don't care about you or whether you live or die... and you have a hospital that locals, such as myself, shun.
Hope this helps someone!
Staff couldn’t be bothered to look at faxes. I need an emergency refill on a non controlled substance and my pharmacy sent it over at 9 am and now it’s 4 and called the pharmacy and received no response. The nurses in the ER are cackling mocking the different patients while on their phones talking about inappropriate things/language. This is not how a hospital should be run. One even said “dump soda on the floor and let one of those creatures from maitenence clean it up” so sad. People need help. So help them.
Dumpy ER. Went there because we felt the issue was urgent enough not to want to drive all the way to Reading or Allentown. Never would go here as a first choice. Dirty. Bugs on waiting room floor and one crawled out from under bed in exam room. Furniture all ripped and dirty. Funky smell in air. Air conditioner not working. Hot. Only giving two instead of one star because the doctor and nurses were reasonably nice but that's about the only good part.