Scottsdale Osborn Medical Center
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feedback about Scottsdale Osborn Medical Center
I had surgery at another hospital in another state a few years ago. Prior to having that surgery, I experienced an event which led to the need to have surgery. I recently moved to the Phoenix area and thought I was having a repeat of that same event. I visited Honor Health Scottsdale Osborn and am hugely glad I did. The staff was so warm and friendly, I had great conversations with everyone and received such terrific care. My issue was taken very seriously, I received the tests I hoped to have, and got the result I wanted (nothing wrong!). I didn't have to spend my weekend worrying whether something was seriously wrong with me thanks to the excellent ER staff at this facility. Highly recommend!
I visited the emergency room here against my better judgement after a bicycle accident in September. It all starts with the ambulance staff, who kept urging me to go to emergency room even though I had not suffered a concussion and passed all of their field tests. They rolled me into the Osborn Emergency room where a room full of approx 15 people did every test imaginable. I answered all of their questions and $25,000 dollars later had done absolutely nothing but confirm that my clavicle was separated and 1 cracked rib. The worst part was that I waited in the recovery room for the Orthopedic Dr for over an hour and instead of coming in to speak with me regarding my shoulder, he phoned down and said that it looked like an old injury and released me. WRONG AND INCOMPETENT! To top it off, my records from that day mentioned being hit by a car everywhere, which is not the least bit true. Ladies and gentlemen, this is the state of our healthcare in the U.S.... Hospitals overcharging for unnecessary and negligent care. So unimpressed I am still beside myself.
Update: Total Bills for an approx 3 hour visit just over $34,000. HonorHealth recently reduced their portion of billing from $30K to $19K and then down to $3600 due to me qualifying for financial assistance. This makes up for much of my bad experience but these costs need to be the same whether I pay them or my insurance pays them. They need a menu with pricing where everything is disclosed ahead of procedures.
Was there with my two year old tonight.... the staff was wonderful and made every effort to make her smile even though she didn’t feel well. Also very greatful the doctor was on top of things and checked her throat even though I brought her in for vomiting and a fever... turned out to be strep! Big thanks to everyone who was working tonight! Including the very nice lady who did our registration and checked on statuses of labs and discharge for us without us asking :)
I was in my first car accident... I spent 2 weeks here and the everyone from the nurses to the transporters were very kind and understanding. Liz, along with a few other nurses that took care of me went above and beyond to make sure I was doing well. Even after 3 surgeries Dr Ortega and Dr Staple were very professional and did an excellent job with the 3 surgeries.
Overall very awesome staff, clean and organized.
They make tv shows look bad.
From the very start, this Medical Center out did everything that I was expecting. Exception care and compassion for the entire stay. I didn't want to go home!