Scottsdale Shea Medical Center
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Address

9003 EAST SHEA BOULEVARD, SCOTTSDALE, AZ 85260 USA

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Phone

(480) 323-3009

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Consumer feedback about Scottsdale Shea Medical Center

Kristen Fleming
Kristen Fleming

2 out of 5 stars

posted 1 month ago

I am an expecting mother who has looked into all of the great prenatal classes the hospital has to offer. I took a tour of the facility already and was very impressed. After that tour I would have given the hospital a 5 star rating. Definitely a lot of questions and anxiety with it being my first pregnancy and I felt at ease after the tour. However, I began looking at the days/times of the classes offered so I could schedule them as they became relevant and the newborn care class and breastfeeding classes are only offered at 6pm on various days. I get off work at 6pm so depending on traffic would be there between 6:15-6:30. Before scheduling I called the number provided to ask if that would be okay. I was told it was not okay. That the doors would be shut/locked and no one would be able to enter after 6pm. What the heck?!?! So I asked the lady, "So there is no exception? What do I do, just not get to take the class??" And she replied "Yes, unfortunately that is the case".... Is that a joke?? This isn't a certification class where I need to be present for a certain number of minutes. This is a class provided so I can feel educated and prepared when my little one gets here. Unbelievable actually! If they are concerned about others being distracted by my late arrival I understand that, but can't I sneak in quietly and sit at a table in the back? This is why I called in advance (over a month in advance), to give the courtesy of letting them know I would be a few minutes late. I am just appalled at this... I hate throwing the single mom card around but I am a working, single mom who is trying to be educated and the hospital basically says "too bad". Awful, just awful.

Shaelyn Mounts
Shaelyn Mounts

1 out of 5 stars

posted 3 weeks ago

I want to start of by saying that Holly is an amazing nurse.
She was super funny, patient and kind to everyone in my family while we were visiting my dad. HOWEVER, It broke my heart to hear that in the now 6 days that my dad has been in this hospitals care that nobody has bothered or asked to bathe him, let alone change the cheap mesh underwear that they provide. My dad had major surgery and can't leave the bed or move very much to do these simple tasks by himself. He now has to wear a colostomy bag and the first nurse who put it on didn't put it on correctly at all. Nobody noticed until the wound nurse arrived in the morning and she then fixed it for him. Another thing that really made me dislike this hospital was the fact that the first thing that the surgeon said to my family in the waiting room after surgery was "well, you certainly got your moneys worth." Thanks, Dr. Tarazi. This is my dad's life we are talking about, its not a joke. Last thing- the surgeon literally left a STAPLE inside my dad. It was very painful and was in there for 3 days (my dad complained to nurses but was brushed off) before it was removed.
I wish that the hospital staff would pay more attention to their patients.

Melinda C
Melinda C

1 out of 5 stars

posted 6 days ago

I will never come back to this facility again! I brought my 3 yr old to ER for his chest and abdominal pain and complaints of not being able to breathe and headache since living in a home with toxic mold and possible asbestos. The triage nurse was impatient with my son and even said come on we have a lot of other things to do around here. Then once she got him still and put the ear temperature inside his ear she pressed hard and he screamed. He said mommy that lady hurt me.
The doctor was nice but they acted as if this is not an emergency. I was even told that when I questioned them when leaving. I understand his vitals were okay but nobody seemed to care about the big picture! Told me to follow up with pediatrician . A little more bedside manner and patience and empathy would have been nice! Was also told don’t take it personal bc there’s a lot of sick and dying people in the ER and they may not have meant it! We know all about sick and dying, my husband passed away almost 2 years ago of ALS! I’ll go back to Phoenix Childrens Hospital from now on! We were there in January for pneumonia and they are very kind patient understanding and do not make you feel like your nuts for coming to get checked out! Not impressed at all with Honor Health ER on Shea!

tami nino
tami nino

3 out of 5 stars

posted 3 months ago

UPDATE 12/14/16: you wouldn't think a hospital could change so much in one year but it can and it did. Read my post from a year it ago, it was great, it was marvellous, it was magical. Juxtapose that to a year later and it's literally poo, the level of care went down significantly, I felt like chatle, it was horrible. I am just grateful it wasn't my first delivery otherwise I may have tied my tubes and never be inside this hospital again. PREVIOUS POST IN 2015 I delivered my baby girl here on 4-24-15 and I swear the ward is staffed by angels. The place was very clean and nurses were attentive. Although at the beginning they wouldn't put me in a regular room, for a very long time. I was induced and they have a rule that the room is only for "active" labor. Whatever the hell that means, I was still in pain, it felt real to me.
Other than that, I'm very pleased.

Rena Schuck
Rena Schuck

5 out of 5 stars

posted 5 months ago

My daughter was in this hospital for 5 1/2 weeks, 4 of them in ICU. I can't say enough good things about the care she received there! The nurses were all wonderful, caring and professional. The doctors were usually available to speak to me and to answer questions. Although some of them were nicer and more helpful than others!! I would recommend this facility to anyone.