Scottsdale Shea Medical Center

Address

9003 EAST SHEA BOULEVARD, SCOTTSDALE, AZ 85260 USA

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Phone

(480) 323-3009
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9003 EAST SHEA BOULEVARD, SCOTTSDALE, AZ 85260 USA

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Consumer feedback about Scottsdale Shea Medical Center

Cheryl Fernandez
Cheryl Fernandez

5 out of 5 stars

posted 1 month ago

Had the pleasure of being in the maternity unit of the hospital two days before Christmas and through Christmas last year for the delivery (ended up c-section) of our first grandchild (a sweet baby girl)!!!! Dr. Carter is completely awesome, what more can I say!!

Was so very impressed with every aspect of the maternity ward and staff of this hospital. Kelly (labor & delivery nurse - soon to be a midwife) was amazing with our daughter who was there many many hours... Kelly was so kind, attentive and helpful, guiding her and explaining everything as labor went along...

Cannot say enough good about the entire team!!! (I meant to write way sooner!!!!) For a first time mama the support and care extended to our daughter was wonderful to witness and so helpful to her as she began this huge job of becoming a mother!!

Our baby girl is thriving, nursing has been more then successful, we are all so very grateful for this hospital and remarkable team!!

PS - cafeteria food was pretty surprisingly (for a hospital) good too!!!

Nic Nic
Nic Nic

1 out of 5 stars

posted 5 days ago

This hospital has gone downhill over the past 2.5 years as the ER doctors urgently need to be replaced. I have filed two complaints the past two years as I was released with Pneumonia even though I went there 4 times in one week. Plus I have asthma and they let me suffocate 3 hours in the waiting room. My doctor even urge that I return to ER after they released me. On the 3rd time I had to get loud and demand an x-ray only then did they find the pneumonia. I returned a 4th time for more shots to help breathe. Honestly felt they should had admitted me at the 3rd return.

A year later I had a dislocated joint & the ER doctor claimed all was okay. I informed the doctor who was rude immediately to me and rolling her eyes as i explained my joint was out of place. The joint was dislocated for 5 days. A primary doctor popped it back in place and I had to take physical therapy for a year and be referred to a specialist both of which said the X-rays from the hospital were useless!

She the ER doctor should have released me with steroids to help the inflammation also. The joint dislocated was my jaw!!! Imagine not being able to close your mouth, talk or eat for 5 days.

Be careful this is not a proper ER anymore and honestly it needs to be shut down so do complain to all higher authority. Also should be noted that both Honor hospitals share the same doctors. Seems they hire any doctor they can sub-contract out to. I feel it’s best to go to a hospital where their doctor is an employee. I tried to go to the other location due to the declining poor service only to then discover the same doctor.

I was recently getting some routine bloodwork done and I heard patients discussing how he will go anywhere but Honor Health. This man was about 64 and this reminding me I better post my experience. I see if you filter out all the newest reviews they haven’t had a positive one in over 1.5 years!!!!! Yet they continue to respond as if they are doing something about it. The CEO needs to be fired at this point. Marketing and also their case Management Team for not doing proper investigations into the doctors & complaints filed. Keep speaking up! Demand change.

Mitchell Laypath
Mitchell Laypath

1 out of 5 stars

posted 1 week ago

Went in for chest pain, had to wait for four hours to be seen. Once they finally figured out what was going on I was told not to worry even though my ECG was all over the place. Followed up with my primary care doctor and she told me they should of done more. I had a very abnormal ECG to the point where it scared my normal doctor. If I had a choice I would of went to Good Sam downtown.. Honor health has really gone down in quality and it shows. They just do not care, I guess I finally understand why my old doctor left honor health. I have also been trying to call their discharge department regarding a note for work and I have been hung up on TWICE. Did not even get a chance to say anything, they answer and immediately hang up. If you're worried about your life, DO NOT GO HERE.

Mon Rose
Mon Rose

2 out of 5 stars

posted 1 month ago

I will give this hospital 2 stars because of the nasty nurse I experienced back in 2015. I heard this was the best hospital for labor and delivery. After my horrible experience with my firstborn I wanted to make sure my second birth went well. I even did my research and found a Dr that delivered here. I was going to have a VBAC so it was important for me that I got the best to ease my mind. The time came for baby to come out and everything was going well. I had to get an epidural in case of emergency and was being monitored frequently. When it was time for me to start pushing there was a nurse that came in with the most disgusting attitude. She kept yelling at me to hurry up and push. The nurse even went as far as pushing my head down to my chest with force as I was pushing. I moved my head away from her I was so upset with this nurse. The whole time during delivery she was being nasty for no reason at all. When my daughter came out the nurse was insulting my parts insinuating that I was loose enough for my daughter to come out fast. The Dr was not happy with the nurses comments either. When I was sent down to my room the nurse followed and she was talking badly about me to the nurse who was taking over. She was still talking about my parts and I heard her say that she didn't know why it was hard for me to push if my holes were already open. The other nurse looked shocked about everything she was telling her. When the nurse left I told my new nurse that nurse made me feel very uncomfortable. I don't know if she was reported but I do know that I spoke to the hospital about it before. I will not go back to this hospital because of that experience. No matter how everything else is to me the medical staff has no right to insult your very private body parts or make you feel unwelcome.

Maryetta Smith
Maryetta Smith

2 out of 5 stars

posted 2 weeks ago

I had surgery and had to return for care at the ER the exact same day I was released . I feel I really had no help while I was there and many nurses acted like I was a bother and rather gossip outside room then care for their patients and also they put the call button by my leg so when I was all drugged up on meds. I would hit it by accident while I slept and they would gossip amongst each other saying I am abusing my call button which was a lie and this Hospital used to be good NOT anymore. Honor Health standard of care has really decreased in past 2- 3 yrs. and it shows.