Scripps Mercy Hospital

I gave birth to my first baby here. Staff was incredibly kind and everything went smoothly. One of the night shift nurses encouraged breastfeeding almost aggressively while the morning shift was more versatile and offered actual help instead of just being yelled at for struggling with the latch. The other problem we have is that this hospital made a mistake with my daughters birth certificate and wrote the wrong gender. Had a huge issue reverting it back and now my daughter’s birth certificate is 2 pages long... when I took the hospital tour they told me a person was going to come pick up the birth certificate information and review it with me but nobody picked it up on my last day I had to ask around where I should go drop off the paperwork and then they made that mistake..

They can be a little slow sometimes but are the most caring, wonderful people of any hospital I've been to. I love all of the people in this hospital, and the food??? Yummy!!! Helpful and more knowledgeable than most!!! I had a group of doctors working on my injury and making my surgical plans. Mercy is, by far, the best hospital I've been to in years.

Where do I begin? Which stay? From one hour wait times to change a diaper to accidentally ripping my mothers GI tube, and forgetting to relay messages to nurses and doctors. The communication between shifts is mind boggling to say the least. Then there’s the ER. Where communication should be vital it’s nearly nonexistent. I got no information about my mother’s gapping hole from her incision. My mother has diabetes and no one bothered to check her insulin or feed her or give her water while her 12 hour stay in the ER. Nick the assistant was awesome though. Still waiting for those CT scan results from when she came out of her sedation. This place is a wrongful death suit waiting to happen.

Nice appearance, clean facility but long wait at emergency room even though they were not busy.

They always take care of my stepdad when he comes in. The staff is extremely patient with him.