Seattle Children's Hospital
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4800 SAND POINT WAY NE, PO BOX C-5371, SEATTLE, WA 98105 USA

Address

4800 SAND POINT WAY NE, PO BOX C-5371, SEATTLE, WA 98105 USA

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Phone

(206) 987-2000

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Consumer feedback about Seattle Children's Hospital

Seattle Children's Hospital
Reviewed from Google

4.4 out of 5 stars

Janene Kilpatric
Janene Kilpatric

5 out of 5 stars

posted 2 weeks ago

Thanks to the whole staff.. doctors and nurses. you guys are all amazing, and with out a beat you took us in!! thank you all for being there for us and our family and being so supportive of us all!! from the second we walked into the emergency room, till we were able to get discharged you were all there!! thank you from the bottom of my heart 💓

Tyler Cornell
Tyler Cornell

1 out of 5 stars

posted 1 week ago

I've never left an online review before, but felt compelled to after my experience with Seattle Children's. After a disappointing newborn well check for my daughter prior to discharge at the hospital, I received a call from the billing department. After multiple mistakes on their end, they asked that I contact my insurance company and then contact them via email. I did so but didn't receive a reply for a month until I had to re-follow up with billing! It took me re-forwarding my original email for them to realize that it was sent.

An email to the family feedback address to express my concerns about lack of follow up has also not been replied to. Overall, a disappointing experience with all aspects of my interactions with Seattle Children's.

Angelica Lopez
Angelica Lopez

5 out of 5 stars

posted 1 month ago

I rarely write reviews, but I had too. Seriously this place is the best, I’ve been to every emergency room & ive never felt so comfortable in a scary place. The check in to nurses to doctors are absolutely wonderful and they all deserve 5 stars. I don’t care if I have to drive all the way to Seattle if you want people that actually care about you & your little one I would come here.

Giselle Neal
Giselle Neal

1 out of 5 stars

posted 1 month ago

Recently went to the surgery department for my daughter. 100% the worst experience of our lives. If possible go to the Bellevue Branch!! The surgery nurses are cold & could care less about you and your child's care. We waited for 30 minutes to be discharged, never was asked how we are doing, never offered food or drink ( keep in mind my daughter had to fast.for surgery) the nurses wanted us out if their as fast as possible.

Again, WORST experience of our lives!!! Do not go here for surgery.

Oleg
Oleg

1 out of 5 stars

posted 6 months ago

We recently moved to this area of Seattle. Our previous doctor has referred us to this hospital for speech therapy. My daughter 3 y. o. has a significant delay in development.

Hospital representative asked us to fill in a huge form (6 pages) including not only just contact data but a huge texts describing situation etc etc. To fill it completely, we spent a lot of time requesting data from other hospitals, writing down situations etc etc...

Once we sent mail back, they told that they need additional data to fill in. We filed another form and sent to them. After that, we waited 2 weeks. We contacted them multiple times, but their phone usually does not respond. Once they responded, they told us to wait more.

Finally, representative from hospital speech therapy contacted us to tell... that we just lost our time!!! They have no any therapy here. They can do "evaluation" only. But for some reason she told there is no sense for us to do evaluation. The representative was very busy and told that she has no time to answer our questions. For questions, she referred us to another phone number. That other phone number did no respond, and auto-response said that specialist comes here just couple times a week.

This mockery was after we waited a lot of time and spent few HOURS searching information they requested!
I think this hospital should close speech therapy department. Because there is no any speech therapy here. And employees there are just spending taxpayers money doing almost nothing!

I do not recommend this place to anyone.