Seattle Children's Hospital

Excellent hospital. I was pretty skeptical coming here at first, but the drives (4 hrs) and navigating into the parking area was not very hard. Easy access & totally worth the drive. The security staffs were excellent and very helpful with my questions and willing to help me navigate through this hospital. The administrations staffs were excellent and made scheduling very helpful. The doctors and staffs were very knowledgeable and helpful with my son. I love how whenever you enter this building, feels nice to be treated like a family instead of feeling out of place or not belonging to be here in the first place. This is the best hospital that I wouldn't take my son anywhere else. Very outstanding and professional care in this hospital and I highly recommend this place.

Unfortunately our experience was a nightmare. Their intentions were good but the fact that they refused to believe the patient and parent led to an emergency room visit followed by a five day stay in the hospital treatment for an eating disorder that didn't exist. They used a parents fear to get me to agree to the hospital. The patient had no symptoms of an eating disorder, her lab work was normal, but she had a low heart rate (which had already been checked by cardiology back in August). She also is extremely athletic and they refused to consider that the rate could be normal. We didn't even know we were going to be treated for an eating disorder until we were in the hospital room and they started telling us all the "rules" we had to follow. I was so confused I thought we were there to watch a heart, but they decided it had to be an eating disorder because it was their specialty. I protested the whole time but they just changed the terms from; "eating disorder", to "malnutrition", to "energy imbalance". Five days of bed rest, restricted food, restricted water, and it was't until I complained loud enough and demanded a cardiologist, before they actually talked to the patient. I would never ever recommend this place as they feel they know best, they can't be wrong, and don't listen. They treated us like prisoners and liars and wouldn't and even stated that cardiology was wrong, when we were there to look and watch the patients heart. They seem to know more about the heart than cardiology? They had NO evidence to support their diagnosis and every time they tried to give one we could explain it but they just dismissed us because they felt we were not telling the truth. The damage this has done to the patient is long lasting and devastating.

99% Of the staff here at Seattle Children's Hospital are five star professionals when it comes to medical care. My daughter and my family was sent down from another hospital after repeatedly seeking medical care for her injury. The previous hospital already had taken x rays of her injury. When we first arrived the parking situation was great; I was able to proceed right inside where my daughter was. My fears were quickly put to rest about the severity of my daughters injury and a minimally invasive solution was told to my wife and I and her cast placement in the surgery department went great! Thank you MD. Super and staff. However, in the ER another MD and a social worker came in and told us that they want to do a full skeletal x ray exam on out daughter. And knowing we already had films of her injury, and being a medical professional myself did not want my daughter exposed to that much radiation or the cost associated with it. They made us do it anyway and want us to pay for the huge cost now, and nothing was found on the films. This provided no care for my daughter and despite saying NO to this procedure it was done anyway, and they pretty much detained my daughter until they had every picture they needed. We had no say.

This hospital took really good care of me when I was a child and even too this day there are the same! I would recommended this place if you need to be seen or your child needs to be seen.

Had to spend extended amount of time there with my son. Awesome staff, great facilities, friendly environment. As hostitals go, this was a great place.