Sentara Careplex Hospital

Address

3000 COLISEUM DRIVE, HAMPTON, VA 23666 USA

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Phone

(757) 736-1000
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Emergency service available

3000 COLISEUM DRIVE, HAMPTON, VA 23666 USA

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Consumer feedback about Sentara Careplex Hospital

Sentara CarePlex Hospital
Reviewed from Google

2.3 out of 5 stars

Pallavi Penubothula
Pallavi Penubothula

1 out of 5 stars

posted 1 month ago

I’m sorry but no one would ever want to come to this ER ever again! We’re visiting from NY and my son needed care and this would never want us to come back to VA!
I think they need to understand what the true meaning or ER is. The day they do I guess they might start to care about patients.
This has been the worst ER service ever!!!! I heard a lady who was a toddler’s mom that she has been here since 8 hours! Isn’t that just crazy? And the patient is the toddler!!! Who would not care about a toddler!!!
Mine isn’t but today our patience has been tested to the limit!!!!
Anyone needing attention in this area better not even think of visiting this ER!!!!
He has another game tomorrow and we’re here waiting since 3 hours for someone to evaluate.
Either the administration is blind to the facts that this is the worst way to treat people who come here needing help.
I can go on and on but this is the worst place to walk in needing care!!!!
Either change the staff or change the administration.
I guess this place is just a business and not a place for health care PERIOD!!!!!

Angel Lebak
Angel Lebak

5 out of 5 stars

posted 2 months ago

I wish I could give this hospital 10 stars. My son goes to a local college and has an auto immune disease. The week of college finals he couldn't breathe and was rushed to this hospital. He was in ICU for one week until we were able to get him transferred to his medical doctors back in NJ to that his care was consistent. Every person we interacted with was wonderful - nursing staff, respiratory therapist, food service, cleaning team, doctors, specialists. I can not say enough about the incredible staff at this hospital.

L M
L M

3 out of 5 stars

posted 3 weeks ago

Some of the care providers are super nice and very caring. Some are not kind. My dad had to spend about 60 days there. He came out of his illness, thank goodness.

Brandy Clements
Brandy Clements

5 out of 5 stars

posted 1 month ago

We recently had our baby boy at the hospitals fairly new Family Maternity Center and it was amazing! I had a scheduled C-Section, so recovery can be really rough, but all of the staff/nurses were incredible and made me feel very well taken care of. I had a wonderful experience and I was actually sad to be leaving the center when it was time to take baby home. I loved the big size of the room, the food was great, my husband had a nice place to sleep, the ice was the best (if you know you know lol) the security of knowing the doors were locked into the center made me feel safe, the attention to detail was so refreshing, all staff was organized and knew exactly what to do and when, and the nurses manager even came to see us and made sure we were happy with our stay. It felt like a hospitality experience rather than a hospital. My future deliveries will most definitely be at this hospital! My husband and I both were extremely impressed. Love love love!

Tae S.
Tae S.

1 out of 5 stars

posted 3 weeks ago

After Tuesday July 23 2019, I truly hope no one EVER comes here for care. I was recently a patient here and didn't want to be. The Sheriff handcuffed me to the bed the whole time like I was some criminal! I was as polite as I could be. They purposely ignored me and were rough A.F. to me as they still did their "protocol". I saw my former coworkers tho and decided to apologize to them anyways for my negative behavior when I worked there earlier this same year. There's ways to handle things more professionally.

They ignored my repeated attempts to use a phone and kept saying I'd use one later. Never got me one nor even asked who I wanted to call! Now, I don't know whether they all got a kick out of me being a patient, but I hate this place with a passion and wouldn't bring a sick dog here for treatment.