Sentara Careplex Hospital

Address

3000 COLISEUM DRIVE, HAMPTON, VA 23666 USA

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Phone

(757) 736-1000
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Emergency service available

3000 COLISEUM DRIVE, HAMPTON, VA 23666 USA

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Consumer feedback about Sentara Careplex Hospital

Sentara CarePlex Hospital
Reviewed from Google

2.3 out of 5 stars

Alexis N. DeMartin
Alexis N. DeMartin

4 out of 5 stars

posted 1 month ago

This is a near by hospital to my home, and my first time visiting the hospital for some X-rays. I had a good attention from the information and registration desks, all the way to the person who took my X-Rays. I gave it a 4 stars due to the 1 Hr. waiting period for them to take care of me at imaging. Just to be fair they had 4 patients in front of me. The staff was very courteous, positive, and helpful. The hospital does not have a big pharmacy, is pretty small. Not too many gifts for New Borns, or Get Well cards, or balloons. However I want to believe that they have the medications that you might need when visit your doctors. Give them a chance and visit them. I did notice that some of the patients were having some bad attitude, however the staff dealt with them in a kind manner. While waiting for 1 hr, I walk into the ER. I did see some disgruntled patients, clearly in pain. I do not know if they were attended soon or slow. But their ER was crowded for being a Monday afternoon. I will continue going to this hospital when necessary. Just remember to be kind to the staff, and maybe you will be positively surprised! Good luck to you all! Thanks

Sonya Q
Sonya Q

1 out of 5 stars

posted 2 months ago

Formal complaint. Was so scared on last night, considered checking out . Hospital personnel allowed me to sleep in recliner 4 nights after major surgery. Never once questioning or offering alternative. Room never fully cleaned in 5 days. Scary for an otherwise healthy patient. Immediately contacted my insurance company. Should they really pay for room and board. Thank God for my family and friends !!!

Just Looking
Just Looking

5 out of 5 stars

posted 1 month ago

Latoya at Sentara CarePlex was AMAZING this morning! I had to have blood drawn for my family doctor, and, thankfully, she was the nurse that took care of me. I told her that I do not do well with needles, so she took me to a room that had a recliner to lie back in, gave my husband an alcohol pad to hold under my nose to breathe, and gave me plenty of wet paper towels for my face. I barely felt her stick me, because she used a technique where she squeezed my arm to draw attention away from what she was doing. Afterwards, she gave me orange juice to drink and let me rest as long as I needed to. Seriously, Latoya is AWESOME!!!! I hope I get to see her every time I have to have dreaded blood drawn.

Just Me N mines
Just Me N mines

1 out of 5 stars

posted 3 months ago

I am in here right now. I came in here at 7:50 this morning. The parking lot was kinda empty. There was 2 people in the waiting room waiting to be seen. A lady was shaking her head saying this doesn't make any sense. I was taking back to a room around 9 o'clock .I heard the workers laughing and joking around outside the door, while I'm in pain. Someone came in around 9:30 saying, sorry for the delay. This doesn't make any sense at all. This place use to be efficient. That's not the case anymore. I'm very disappointed in this place now.

toyzette mckinney
toyzette mckinney

1 out of 5 stars

posted 5 months ago

I delivered my baby at this hospital August 3rd and I regret ever pulling up. They had no idea what to do when I got there in active labor. It was like it was the first time of them delivering a baby. They didn't get my baby birth weight right. They were in the room with me trying to figure out if the doctors were called and everybody looking like I don't know. I feel they contaminated my son blood because they had no idea what they were do. Sickening and traumatizing. I will never forget this day. I've delivered six children at hospitals including Chesapeake General, Sentara Leigh, Mary Immaculate, and this one. I must admit this one was the worst of them all.

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