The staff here are hit or miss depending on where you're at and who you get. The nurses on floor four are are kind, empathetic, and attentive. Unfortunately that's where the positive note ends. Although kind and attentive, people here can be slow and sometimes forgetful once your patient is out of the ER and staying in a room-- from requesting his medication, to the specific tests that the original doctor had ordered, to getting a referral for a PCP, it seems like you have to tell these people at least a couple of times when something needs to be done. The last doctor he spoke to didn't run the tests that he was supposed to get and proceeded to take him off one of the only medications that has been helping him feel better for the time being. Some of the doctors here are hasty and don't take the time to listen, you can tell how badly they want to discharge you. I understand there's only so much time that doctors can spend with a given patient, but christ, these people make it clear how little they care. To that I say, we only hope his health doesn't go back down the toilet and that he has to end up here again. It's starting to seem as if the entire Sentara health system isn't very competent when it comes to properly diagnosing and treating certain medical issues.