Sentara Leigh Hospital
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830 KEMPSVILLE ROAD, NORFOLK, VA 23502 USA

Address

830 KEMPSVILLE ROAD, NORFOLK, VA 23502 USA

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Phone

(757) 261-6601

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Consumer feedback about Sentara Leigh Hospital

Sentara Leigh Hospital
Reviewed from Google

3.2 out of 5 stars

Gabrielle Nelson
Gabrielle Nelson

5 out of 5 stars

posted 1 month ago

Just had my first surgery here today, and my experience was great! I was super nervous being that it was my first time getting surgery or being under anesthesia, but the nurses made me feel right at home. I especially loved
the fact they were sensitive around my fear of needles, when I had to get my iv. The nurses were awesome, and the anesthesiologist made me feel so comfortable and confident and really eased my nerves. They did everything they told me they were going to do and explained absolutely everything to me. Loved the experience and if I had to have surgery again, I would definitely do it here. ( side note: the only con I had was their front desk girl was a little stuffy and not very personable for someone who is the first impression of the hospital, but that was absolutely my only criticism, everyone else was great! Love this place! )

Michael Alicea
Michael Alicea

1 out of 5 stars

posted 2 weeks ago

If I could rate zero I would. Bedside manner is non-existent, doctor Shuck lacks compassion, and is not knowledgeable. My wife arrived via ambulance on 10/2 with chest pain, shortness of breath and arm pain. An EKG dismissed possible heart attack. The nurses who where responsible for taking blood samples and inserting an IV caused more pain to my wife as they were not able to find the vein to insert needle. The 2 nurses were laughing and joking about something that happened earlier in the day. After about an hour we met Dr. Suck, who ordered a chest x-ray, and blood draw for labs. We sat for 5 hours waiting for the doctor to come back. When he came back he said that we had nothing to worry about since EKG rules out heart attack and that we should follow up with our primary care doctor. When we asked questions he seemed bothered and made us feel like we were wasting his time wanting to know what he knew, which was nothing at all. He failed to discuss his thoughts on the X-ray. So we left there not knowing why my wife was in severe pain. We read our discharge papers and we noticed that there was a page that suggested my wife may be suffering from a pleural effusion, a condition that can be life threatening. Now I won't say that Sentara Leigh is filled with incompetent doctors, but they do have a night staff that is. No compassion, unprofessional, rude, and inexperienced. If you have to go to Sentara Leigh hospital on Kempsville road in Virginia Beach, pray you don't get Dr. Suck. If you do, ask for another doctor, his name fits him, along with the rest of his staff.

Chefjuggalo
Chefjuggalo

5 out of 5 stars

posted 3 months ago

Such a great staff. We're very friendly and great at communicating. Very quick in and out visit. Always a pleasure going here even on an emergency visit. Got stitches done here last week n just taking out. Thank you Johnathan & lady's who's name I can't remember rite now.. emergency did a great job. A+ keep up the great work

Brooke Thomas
Brooke Thomas

5 out of 5 stars

posted 2 months ago

Just had my son here on 8/8/18 and my boyfriend and I could not be more then blown away by the amount of caring staff this facility has to offer. As first time parents we came in for an induction that ended with a cesarean section late the next night. Throughout our whole 24+ hour labor we had the pleasure of meeting some of the most amazing and caring people ever. We will never be able to thank them enough for everything they did to help bring our beautiful baby boy into the world and care for him afterwards. They definitely went the extra mile to make sure our whole delivery went as smoothly as possible and that we got lots of pictures to capture every precious moment. Seriously don’t know how we would have done any of it without their amazing support and personal kindness that went above and beyond just your average professional care.

Nicole Hancock
Nicole Hancock

1 out of 5 stars

posted 1 month ago

The ER nurses are hit or miss depending on the day and time. The nurses on floor four are are kind, empathetic, and attentive. Unfortunately that's where the positive note ends. Although kind and attentive, people here can be slow and sometimes forgetful once your patient is out of the ER and staying in a room-- from requesting his medication, to the specific tests that the original doctor had ordered, to getting a referral for a PCP, it seems like you have to tell these people at least a couple of times when something needs to be done. The last doctor he spoke to didn't run the tests that he was supposed to get and proceeded to take him off one of the only medications that has been helping him feel better for the time being. Some of the doctors here are hasty and don't take the time to listen, you can tell how badly they want to discharge you. I understand there's only so much time that doctors can spend with a given patient, but christ, these people make it clear how little they care. To that I say, we only hope his health doesn't go back down the toilet and that he has to end up here again. It's starting to seem as if the entire Sentara health system isn't very competent when it comes to properly diagnosing and treating certain medical issues.

Edit: Lo and behold, we had to come back to the ER here this weekend after his phosphorus levels dropped below 2.0. Not only did they give him an IV drip that didn't even work-- did they even put enough phosphate in the bag??-- but the following morning after he made it clear that he wasn't feeling well and was still having symptoms, they discharged him saying that he was being "over dramatic". We went to another hospital and sure enough, his phosphorus had dropped even lower to 1.0. If you think that isn't anything serious, keep in mind that you *can* die quickly from a severe electrolyte imbalance. And the doctors at Sentara Leigh just brushed it off. They didn't even bother to draw his blood one last time before we left to see if his levels had changed.