The worst hospital I have ever been to. brought my son there and waited in the ER for over 4 1/2 hours just to be misdiagnosed. He was given the wrong medication for his illness. then i spoke to a patient care supervisor Mr. Brian Taylor and was told, and I quote I don't care about your sons issue i can't help you. funny how the patient CARE supervisor doesn't CARE. since then visited a different hospital and was given the proper medication for my son. JUST BE CAREFUL OF NORFOLK GENERAL, THEY DON'T CARE!!! NOT MY WORDS, THEIRS. HOW BRIAN TAYLOR STILL HOLDS THAT POSITION IS A CRIME

I was in a car accident and the ambulance took me here. They had me in the room for way too long even after running test and finding out I had minor injuries not to mention the ambulance itself took almost an hour to get to me even though It was unknown at the time if I was in life threatening condition.They ran every test possible even some of which were unnecessary just to get more money. Doctor even had an attitude and failed to mention important information about my X-rays. I had to go to my primary doctor to get that information. Even my own doctor was confused as to why he didn’t tell me.

My Dr. was incredible. The hospital itself Ok. Now I have been talking to them the past 3.5 month about my bill. I have supposedly “the best insurance” there is. Why am I charged over $1000 for surgery, when my insurance insures me I owe nothing more then my copay of $128. Unbelievable. They. Are my pressed provider, so what is going on? I am supposed to recover, but with this borderline harassment from Sentra it is impossible. If I could, i would give negative stars. I have had it.....

I went with my uncle here two days ago for flu like symptoms. We caught the ambulance. Still waited in the lobby for a long period of time. He is older, has had two brain anyursms, and a stroke. He is partially paralyzed. When they took him, they separated us. He had to go alone. After hours of being there they released him. He has the flu. Only given Zofran for nausea. Sent home. 2 days later still sick. Called ER to ask why no meds to treat the flu. A very rude young lady named Tiara kept me on hold almost 20 min. The nurse was just as bad. Just simply said " Oh you've got to bring him in again. We can't give any info over the phone. ER visits are not cheap. They wanna charge that card again. This used to be a great hospital back in the day. Not any more. Did not even bother to ask his name. Just rude. Searching for new health care providers in Norfolk.

I went to Norfolk Sentara because of lower back pain. I went to the emergency part of the hospital and I had to wait 20 mins before I was able to speak to the receptionist. And instead of taking me to a room with a bed, they had me sitting in this hard wheel chair; which wasn't helping my back none. And instead of taking xrays, they gave me one pain pill and sent me on my way. I left Norfolk sentara yesterday in more pain then what I walked in with. I hate this hospital.