Sentara Williamsburg Regional Medical Center
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I have honestly had mostly bad experiences at the Sentara Hospital ER in Williamsburg, and only a few good ones. At Sentara, I and my husband have honestly been made to feel as if we were second-class citizens and felt as if we were condescended to and stereotyped (you poor people can wait or are unimportant sort of thing even though I’m a minority with a PhD and my husband is a vet), or mistreated in the past. In the Sentara Williamsburg ER 3 years ago, I was actually misdiagnosed as having had a miscarriage at Sentara (my baby is now 3) and was never offered an apology by the Williamsburg Sentara hospital when I informed them of what happened. I should have sued them. Their (Sentara) ER doctor had tried to get me to to schedule an abortion at her office—even though my sweet little baby was still alive.
I have not ever felt at the Riverside ER that they did not care about me or my children. They listen, find out what is wrong as best they can and treat it. My wait has almost always been hours shorter at Riverside’s ER than at Sentara (Sentara’s ER by the way was in chaos and utter disorganization 2 week’s ago when I went to take my little boy for something minor; they were closer and I thought I ‘d give them another chance until I saw how long the wait was for everyone and the woman at the front desk could not even find a wristband. I thankfully relented and went to Riverside. My son and I were in and out in a couple of hours start to finish at Riverside Doctors Hospital ER—even though they were busy.)
At Riverside’s ER in Williamsburg, I’ve felt as if the doctors and all the nurses did the best they could to assist us each time—so I drive 15 minutes further away to avoid the bad bedside manner, somewhat racist, and overall poor quality visits I have had at Sentara Williamsburg. For ER visits in Williamsburg, I choose Riverside over Sentara. (I love Sentara’s Heart Hospital in Norfolk and they’ve saved lives in my family—but that reputation should not automatically port to the Sentara ER in Williamsburg because their quality, at least as I and my husband both have experienced it, is so much lower.)
My husband had a transfer truck fall on him and had a head injury. They did not run any test or do a CT Scan. They stitched and stapled his head and sent him home. He came home and was in a extreme amount of pain and they did not seem to care one bit. We went back today because his pain level was so high and they finally did a CT scan and still refused to give him anything for pain. The doctorus and nurses were uncaring and not to mention the 5 hour wait for nothing to help him. I do not recommend going here go anywhere else.
THE REASON WHY THE RATING WENT DOWN TO 1 STAR IS BECAUSE OF THE TERRIBLE EXPERIENCE AT THE GEDDY OUTPATIENT AMBULATORY SURGERY CENTER! DO NOT TAKE YOUR KID HERE FOR SURGERY IF THEY AUTISM OR ANY KIND OF DISABILITY.
SENTARA WILLIAMSBURG REGIONAL MEDICAL CENTER IS THE ONLY HOSPITAL IN VIRGINIA THAT HAVE NURSES THAT KNOW WHAT THEY ARE DOING. WE HAVE NEVER HAD A GOOD EXPERIENCE AT ANY HOSPITAL IN THE HAMPTON ROADS AREA, WE HAVE BEEN TO SENTARA CAREPLEX, PORT WARWICK, RIVERSIDE REGIONAL MEDICAL CENTER, MARY IMMACULATE, VIRGINIA BEACH GENERAL. SENTARA WILLIAMSBURG HOSPITAL IS THE ONLY HOSPITAL THAT WE HAVE HAD A GOOD EXPERIENCE AT. SOME OF THE FAMILY MEMBERS HAVE ALMOST GOTTEN KILL AT THE OTHER HOSPITAL'S IN THE AREA.
AUGUST 18TH 2017
TOOK DAUGHTER TO EMERGENCY ROOM DUE TO HER VOMITING AND NAUSEA FOR 4 HOURS STRAIGHT AFTER IV SEDATION FROM WISDOM TEETH BEING REMOVED. DOCTOR BUETOW AND HER TEAM WERE SO NICE AND TOOK CARE OF HER NAUSEA IN UNDER 15 MINUTES IN AND OUT OF ER IN 1 HOUR!
THE REGISTRATION DEPT IS DESPERATELY UNDERSTAFFED AT MAIN ENTRANCE, NO ONE WANTS TO WAIT 1-2 HOURS TO GET REGISTERED BECAUSE YOU HAVE ONLY 1 PERSON AT REGISTRATION THAT IS WORKING ESPECIALLY DURING PEAK HOURS. THE REISTRAGION DEPT IS GETING WORSE EVERY SINGLE DAY. FIX IT WHY DON'T HOW TEACH HOW TO RUN YOUR REG DEPT PLEASE
GEDDY OUTPATIENT OUTPATIENT SURGERY EXPERIENCE:
HORRIBLE EXPERIENCE FOR SOMEONE THAT HAS AUTISM, THE NURSE COULD NOT START IV, CALLED IN ANESTHESIOLOGIST, BY THE WAY THIS DOCTOR NAME WAS: DR. MCGOVERN WHO NEEDS A FEW LESSONS ON HOW TO START AN I.V., IT TOOKS THIS ANESTHESIOLOGIST 4 STICKS TO GET AN IV REALLY, SENTARA SINCE WHEN DO YOU ALLOW AN ANESTHESIOLOGIST TO DO MULTIPLE STICKS TO START AN IV WHEN THEY ARE SUPPOSE TO BE THE EXPERT AT STARTING AN IV RIDICULOUS? DAUGHTER ALSO HAS SEVERE ANXIETY, I REQUESTED DOCTOR TO GIVE HER SOMETHING TO RELAX HER AFTER THE DOCTOR THIRD ATTEMPT TO GET AN IV, DOCTOR'S REPLY WAS IF I DON'T GET HER ON THE FOURTH POKE THEN I MIGHT CONSIDER IT. I WILL BE TAKING HER TO THE MAIN HOSPITAL WHERE THEY ACTUALLY KNOW HOW TO START AN IV.
JASIME-CLINCAL LAB ASSITANT IS THE BEST IN HER FIELD SHE IS THE JACKS OF ALL TRADES AT DRAWING BLOOD EVER
DEBBIE CAT SCAN TECH-KNOWS HOW TO GET AN IV STARTED
FOOD SERVICE WORKERS BURNT OUR ONION RINGS TODAY 11/15/18'
SENATRA CENTRAL SCHEDULING NEEDS CUSTOMER SERVICE TRAINING AND A REFRESHING COURSE ON INS POLICES PLEASE
This hospital is horrible. You’ll sit there for ATLEAST 4 hours for 45 mins worth of work. Dr. Links is very unprofessional, Call for a Nurse they say “I’ll tell the nurse” no one ever comes. call again they don’t answer. Won’t tell you anything about whats going on with you while you sit there for hours wondering if you’re dying and then they get mad because you’re frustrated. Only to tell me I need to see my OB. I wouldn’t come back here if it was the only hospital left. UPDATE: 2 months later I just received 2 bills in the mail from this visit one for $1,000 && the other for $3,000. Talk about a waste. It should really be illegal to sit at a hospital for hours without being seen and then be charged for it. So disgusted ugh.
Best hospital ever! Despite having to go to the ER, I've always had a pleasant visit. The staff is always super professional and courteous!