Seton Southwest Hospital

Address

7900 FM 1826, AUSTIN, TX 78737 USA

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Phone

(512) 324-9000
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Emergency service available

7900 FM 1826, AUSTIN, TX 78737 USA

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Consumer feedback about Seton Southwest Hospital

Ascension Seton Southwest
Reviewed from Google

3 out of 5 stars

Michelle Chance
Michelle Chance

2 out of 5 stars

posted 6 days ago

If you have an actually appointment or a procedure here this place is amazing. Once your are admitted they have a really fantastic staff.
BUT, do NOT go to their ER.
I have been trying to figure out how to file a complaint against the ER doctor since we went. My toddler had a deep head wound we couldn't get to stop bleeding. The nurses were nice enough and gave me wipes to help clean the blood up but the Dr never really examined the wound, came back 30 minutes later with skin glue, then, without closing the wound started squeezing glue on it and all of the hair on her head in the area in one big mess. I, while holding her down, tried to pull some of the globs of hair out of the glue and he smacked my hand away. The bleeding hadn't even stopped and it continued to bleed into the next day. We had to have the glue removed (which involved ripping out a bunch of her hair) and then re-glued several days later because the wound never closed and now my toddler has a deep scar on her forehead.

abigaile laky
abigaile laky

1 out of 5 stars

posted 2 weeks ago

Went in for an ER visit and needed blood work done. I informed the nurse Deborah J.( Debbie on the board) about my intense needle fear and that I would need a second nurses assistance to hold my arm to help me with jumping and avoid accidently missing. I was then insulted and asked by nurse Debbie "What am I, 7 or something?" Which then she stated if I wanted that extra help then my boyfriend who was with me would have to hold my arm down and wouldnt call in an extra nurses assistance. My boyfriend was extremely uncomfortable and was afraid of accidently getting poked as he isnt a lisenced medical profession and had no idea how to best assist. Afterwards she kept blowing off my medical questions about my blood work results after the dr left and I needed a quick reminder of a few things.

The doctor herself was great though and the only reason I might ever come back to this hospital ever again..

Andrea Greig
Andrea Greig

1 out of 5 stars

posted 4 weeks ago

I went to southwest ER for an emergency because I thought it would be covered by my insurance. They charged my card $278 when my co pay is $100 on top of that I get a bill in the mail for the doctor who is not on my insurance plan! It is sad that when you have an emergency you have to ask is the doctor on my plan before you get treated.

j lane
j lane

5 out of 5 stars

posted 8 months ago

My wife had to go there for a viral infection. What a great experience! From admitting , the nurses, and the doctor everyone was so nice and professional. We will definitely come back.

Chelsea Puckett
Chelsea Puckett

5 out of 5 stars

posted 4 months ago

I’ve had to be at this hospital 3 times in 2 months. In the ER Dr. Smeigal is AWESOME and nurse Aster & Bev in the ER so wonderful. My admission hospital stay was so WONDERFUL it was the best experience ever if you have to be in the hospital. My nurses in the PCU were Joanna, Sara, alyn, and many others. I never had to wait to have help. They tried very hard to be as quiet and non invasive while you slept. Leon in the kitchen was wonderful and brought tasty clear liquids. This was like a spa retreat. I am now very spoiled to the level of care I received.