Shands Live Oak Regional Medical Center

Edit to reflect a recent visit to the ER.

My 10 year old daughter had an obvious but small insect bite that was accompanied by a fever. The bite was red, hot to the touch and had grown had & was painful and on her neck. I had tried to get her into the doctors but they were booked up. Walk in clinics wouldn't take her insurance. Both her doctor's office & walk in clinics said take her to the ER. I had gone to the pharmacy and they said take her in.

Everyone was great except for the nurse that we had. She was just rude, condescending and flat out unprofessional. Her attitude was insulting and mean.

When she was asking my daughter if it hurt my daughter was trying to explain if something touched (lightly) neck it hurt. The nurse was out of line with the "Duh, obviously if YOU touch it, it is GOING to hurt". My daughter had a fever and ALREADY not feeling good. She was close to tears because as a 10 year old she was trying to explain it to this nurse. There is NO reason why a NURSE should behave this way towards a child.
It WAS lanced and had stuff come out. It WAS infected and she had to be put on two medications.
After Ms. Not So Nice Nurse was bustling, I started to talk to my daughter about friends of hers whose parent worked there. My daughter later told me that the nurse was like "Oh S" and had started to behave more professionally. So she knew her behavior was unprofessional and out of line. Oh you bet I reported it to several people. They even called me the next day to see how she was. I was like oh everyone other than the nurse were great.

My other way is to leave this review. I hope this woman never has a nurse treat her or a loved one as horribly as she treated us esp a child but then again treat others as how you would like to be treated in return. So maybe she deserve a nurse like herself.

The review is lowered to a 1 since zero is not allowed.

This happened a few years back. My Grandmother lived here locally but moved back to Washington State. While visiting she fell at a local business. She had to be brought to this hospital by an ambulance. She had head trauma. The people working the ER were more concerned with being paid BEFORE she was even seen. My Mother was NOT going to have them harass my Grandmother who HAD a scull fracture which was what they said AFTER she was seen by the doctor. So she got my Grandmother's insurance card and paid it. This should not reflect the doctors or nurses. They were great. This reflects the hospital Administration and how greedy they are. You haven't even seen the person yet you are demanding payment. Here she had to be brought in by ambulance with head trauma and you are demanding payment from her family before she was even seen.

I wonder which is the problem with nurses in this hospital? Ahhh and not yet I question to where this doctor in ... never saw him or rather the never saw US. Nurse Lynda is extremely idiot or only makes the silly? Lynda, let me tell you when people come in seeking of medical attention is because feel very poor health. It's not that dijero Ohh, today we don't have anything to do and we will joderle the life to medical staff of the hospital.😕 when people come to the hospital we looking for improvement of understanding and help to improve our health. Only hope never feel ill be seen by yourself to see and feel.

Extremely fast care! Felt well taken care of and well listened to. One nurse was extremely rough with me, but overall it was a nice caring facility.

If you go in and see the "doctor" Named keri walk away she will only ask What do you want to do with your problem instead of doing her job she has failed me 4 times most diagnoses is Allergies and when i finally get in to my Physician its something else or worse.
Don't waste your time with her i don't even understand how she is still there Considering she talks to patients like their stupid she is rude in a rush so maybe she should find another Job..

I waited in the waiting area for two hours and then when I seen the nurse practitioner she insults me. I live with my mom, step dad, and daughter. My mother is disabled and my step dad works alot, so I live there to help care for her. This lady insults me by saying I'm the reason this country is messed up and I'm an adult child. I should've said something, but I was so in shocked she said this to me. I came to get help from an infected ant bite and swollen foot, not to be insulted.