Shawnee Mission Medical Center

I recently broke my ankle and had to go to the ER at Advent. Everyone was really nice and helpful and made sure I got out of there fast. I returned to Advent to have my surgery as well. Everyone has been so kind and understanding, especially with setting up payment plans I can afford.

When you show up for surgery, they spring a document on you that you must sign. Read it carefully! You MUST agree to let them videotape you and your procedures and share it “for science”. They will not allow you to modify the agreement. If you want the surgery you came for, you have to completely give up your privacy. Don’t be surprised if you see your face and body on YouTube!

Hospitality has improved tremendously, since the big name change. I would urge the ER docs to take a little better care of their clientele. It’s annoying when they treat you like your needs don’t matter. Asking questions to get to the bottom of why something is happening is suuuuper important. I think it’s wild when someone says their stomach is in absolute pain and the diagnosis is NULL. Figure it out people, or find a new job. Being a doctor is not a hobby.

Just wanted to thank the full AdventHealth team for their excellent care. From the time I was checked into their ER, to when I was admitted, and finally discharged, I had a full team of doctors, nurses, clinicians, dietary, and housekeeping, etc(I am sure I am missing others) that were very professional, thorough, and informative. They were quick to diagnose and even quicker to implement their plan. I was discharged around 4p on my last day and had my medicine delivered to my house before I even arrived home and a home health nurse at my house by 6p that same night to walk me through what I needed to do. Very impressed with the seamless communication and care across all of the different departments. Thanks again for the excellent care!

Stay out of this ER. I got there Saturday late. I was there for five hours to be told my right ankle was broken. I left. I wasn't sent with any discharge paperwork. I called Monday trying to see exactly what was broken. Suddenly the charge nurse pulls up my x-ray and now it's "sprained on top of an old break from the last two weeks". Which the hell is it? I'm really irritated. The nurse came in assumed I was another patient, I was really tired and had to correct him. Go somewhere else. Menorah does a great job. Saint Luke's South... great!