Shelby Memorial Hospital
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feedback about Shelby Memorial Hospital
I'd rather that someone would go the distance and go to decatur or mattoon (but if a real emergency with no choice then go to this er). This hospital sends a bill that doesn't explain what is for and send the same bill you've already paid months later. I changed doctors from this hospital because the doctor prescribed me medications i was allergic more then once but the drug store had the allergy records. I went into the er being dizzy and short of breath at 11am to be sent to st.john's by ambulance around 6pm. Sat in a room for hours with little explanation on what was going on. They said i had a heart attack with stints and to this day I've had neither.
They don’t know anything about type 1 , Diabetes, If you can find a human services they don’t do anything . They don’t care if your miss treated or even Threatened by staff, lol if you notice they replied to my comment but didn’t leave a name nor an extension number , I just called them back talked with an operator who transferred me to someone that she said would transfer me to who I needed to talk with , no answer ! Asked for them to call me back ASAP that’s been a half hour ago so far
Doctors and nurses cannot keep accurate records...call to ask you numerous times when told to leave it on your voicemail...notetaking skills are poor and never read notes when leaving voice mail...I give 0 stars if a option ....need to get better trained people there I was a CNA long ago even I took better notes then them
Great hospital with very caring staff. I came in on Christmas and was very impressed by the Doctor and nurses. I’m glad I didn’t listen to the reviews.
Staff is rude, incompetent and doesn't communicate with inpatients. I Asked to see the attending physician 7 times to have information explain to me. I started asking at 1 in the afternoon all the way to 9 p.m. and then was informed he had left. The nursing staff is rude and over talk you. I do not suggest this hospital to anyone and would explore your options.