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feedback about Shoals Hospital
Absolutely love this hospital they are the best hospital around I love the doctors love the staff they are courtesy the ability to communicateI I am grateful for the way they treated my family
1) My husband was dying of cirrhosis January, 2015. He was in ICU. A nurse frowned at me and told me I just needed to go back to ICU waiting room b/c I was covering my husband with a blanket when he said he was cold & the next minute, he said he was hot, so I took the blanket off of him. I was just trying to help him. 2) On May 4, 2018, I took my friend S to Shoals Hospital ER with a kidney stone attack. Nurse "Christie" was always very short-tempered and short with her answers if we asked her a question. S asked for a blanket and Christie threw it on the bed. S was in MAJOR, MAJOR pain & I ended up putting blanket around her shoulders, as Nurse Christie would not do so. S had been given strong, strong pain med and was "woozy" and Nurse Christie did not bother to even put the BED RAILS UP so S could not fall out of bed. When I picked S up outside hospital in my car & Nurse Christie rolled S out to car in wheelchair, S had to lift herself up out of chair and grab onto my car and get in by herself......Nurse Christie, once S's butt was out of wheelchair, turned chair & was already @ hospital ER door entrance without even seeing if S got in car safely. S used to work in ER as EMT (and earlier, on ambulance as EMT)....So she still is in touch w/ a nurse who works in ER. This nurse, M....Says Nurse Christie has been written up MANY, MANY TIMES but never FIRED.......For her evil, ill treatment of patients. Time to say BYE, BYE FELICIA! to NURSE CHRISTIE.....You sorry excuse for a nurse and human, you!!!!! 3) I will say, when I took S back re: her kidney stone pain Sunday afternoon (5/6/18) that Laura (?? I think was her name) was a very sweet, attending, caring & compassionate nurse. And so was the one who followed her on the next shift.
Husband treated at ER. Very incompetent care from nurse and doctor. Major symptoms ignored, critical history ignored. Nurse failed to perform orders, Dr failed to review to see if orders had been completed before issuing discharge. Dr failed to go over test results and diagnosis with patient until after discharge and complaint made insisting to speak to Dr. prior to leaving Elevated temp, BP ignored and not treated. Nurse was rude and condescending to patient and family.
I've NEVER HAD NOT ONE BAD Experience with this group of X-ray Tech nor staff !! I've been using them now over15 years and plan on AlwayA continuing too !! They have worked me in in cases where they had too ! They bent over backwards to help me when needed too !! Very friendly fast n on top of what they do !! Yes at times the Pain was so GREAT I THOUGHT LORD PLEASE CAN THEY ....
AFTERWARDS I WOULD REALIZE WHAT THEY DID IT WAS ME ....NOT TGTH !! I HAD TO USE TGET JUST THIS PAST CHRISTMAS WHEN I FELL AND BROKE MY HIP/LEG IN THE JOINT RIGHT BEFORE THAT COUPLE MONTHS IN ER WITH MAJOR PAIN IN LEFT SIDE THEY LOCQTLO A CYST THAT I HAD HAD SINCE BIRTH THAT HAD BEEN MISSED FOR SO MANY YEARS LIKE 56 PTL IT WAS NOT CANCER !! I HIGHLY I Recommend THE ENTIRE SHOALS HOSPITAL PACKAGE !! LOVE THESE FOLKS N GREATFUL TO HAVE THEM
Honestly If I could put no stars I definitely would. This hospital is so unprofessional and uncaring to any ER patients. After 2 visits this week and one by ambulance I refuse to ever use this hospital again. The nurse I had the first time was amazing and so caring but the second nurse acted and treated me as if she cared more about getting me out of there then tending to me. Then she argues with me as I am in extreme pain over a doctor excuse which I asked for the first time I was there and never got. I care about my health and if you do please consider another hospital before going to this place.