Sierra Medical Center

Address

1625 MEDICAL CENTER DR, EL PASO, TX 79902 USA

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Phone

(915) 747-4000
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1625 MEDICAL CENTER DR, EL PASO, TX 79902 USA

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Consumer feedback about Sierra Medical Center

Vanessa Martinez
Vanessa Martinez

1 out of 5 stars

posted 1 month ago

Never in my life have I been treated in such way before. I dont understand how this hospital is even allowed to practice. I went in to the emergency room due to a severe pain I was having. There was no waiting and I was taken in right away. However, after I gave them the history of what was happening, Dr. He came in with a very nasty demeanor, claiming everything was already tested and I had absolutely nothing. Mind you, she had just reviewed the results from my last visit at another ER 5 days prior. She didn’t even examine me and she was already practically calling me delusional. She then said very rude “they already tested everything and you’re fine. Do you really want me to check again?” And I replied “well I’m still in a lot of” And she cut me off, not even allowing me to finish and walked away furious and demanded the nurses to do examinations. She seemed upset at the fact that she actually had to work. I spoke calmly to her and I never gave attitude even though I was being treated like trash. After that, she came and said “all you have is fatty liver. You’re fine.” And gave me pain killers and sent me on my Way. After this, I felt so humiliated and most of all frustrated because I knew my pain was not normal. I went to a different doctor and turns out there was something more severe happening. Thank goodness I found out on time, because God knows what could’ve happened if i listened to that so called doctor. Don’t go here unless you just want to pay thousands of dollars to a facility that cares not one bit for humans and just want to cash a check.

And the only reason I’m posting this is to prevent another person from going through what myself and others have gone through. Because we all know that the people who work there can careless.

Jessica Clarke
Jessica Clarke

5 out of 5 stars

posted 3 weeks ago

I'm a British. And have received care in England and I moved to America and birthed my daughter. This hospital is 100% thorough I stayed in hospital for 4 days where they cared for my me and my daughter. I have never been treated so well. They checked on us regularly gave me medications on time. And helped me with everything I needed. And they supply so much stuff to help with your new born. E.g. pumps. Nasal syringes. Diapers. Wipes etc. Abolsutley amazing. Recommended to anyone.

mikeotherson
mikeotherson

5 out of 5 stars

posted 2 months ago

I love this place!! Other hospitals may be good.... But I'm always extremely impressed with the quality of care and professionalism that I see here.

Sam Ghar
Sam Ghar

5 out of 5 stars

posted 7 months ago

I have visited this hospital many times (unfortunately) due to the health of my aging family. The emergency room services provided by the nursing crew and doctors has always been impeccable. My sister was rushed by ambulance and greeted to what seemed the entire team of nurses on shift. They all worked very quickly, respectfully, and calmly in this very scary time. I wanted to commend the charge nurse Alexandra and my sister's nurse, Brittney, for their attentiveness and patience provided to my sister and our family during this visit. Alexandra was very helpful in explaining the process of being admitted and asking if we needed anything. Brittney took the time to explain why my sister had to be on a breathing machine, explained what her diagnosis was, what medications were being placed into her IV and why. The whole team of ER nurses though definitely proved their knowledge and work ethic. If I have the choice, I will always go to Sierra! Thank you ER team of nurses and all doctors we came in contact with :-)

Alex
Alex

1 out of 5 stars

posted 2 months ago

I really don't know how people let alone staff use this "hospital". Mexico is right across the border. Canada is a plane trip away which is cheaper than getting seen in one hour. By the time they see you you'd be in Canada or Germany anyways. The healthcare costs are out of control. You get better care in Canada than you would here.

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