This review is for their accounting department and it's long over due. Every single bill (past three years) has been handled with errors. Because of their ineptitude I ended up paying hundreds of dollars out of pocket even though my insurance would have covered it.

The latest issue --I had the same procedure done at UCSF and Grass Valley, there were no issues with the UCSF billing department but Dignity Health continued to send bills and couldn't rectify their billing issues even after conference calling in with my insurance company twice, they continued to send me bills that were not valid AND sent in to a collection agency. I would rather do the drive to SF than deal with their accounting.

First trip to this ER. Prompt attention. Saw a nurse before I even sat down from registration. The professionalism and kindness showed by everyone I came into contact with.

My sister died after a liver biopsy gone bad. Doctors misdiagnosis. They don't have property equipment for emergencies. It's a nightmare.outside of the ICU nurses. - they are rockstars

Very depressing, I was born in there. Visited there many times (got diagnosed with type 1 diabetes there as well) the only was you get in fast from the ER is if you are almost dead, and if you are lucky you'll survive... Me and my brother were joking about my broken hand about putting a nail in it just to get in faster lmfao. Don't go here unless you are in a last ditch effort, doctor's and nurses are lazy rude asses that just want your money...

Stars for the Doctor Rosch and Hanalaurie. Couldn't find ER. Had to hit emergency button in lot..rang 10 times so it's not an emergency button.. I was having a medical emergency...I finally found the ER door. As Security was coming out. Still not treating the pressing of the Blue Emergency Button in parking lot like an emergency. So as I walked in I told him pressing that emergency button sure didn't do any good. From there I met the Doc and he tried very hard to help get my acute spinal stenosis pain under control .. while there a male nurse came in to give me meds. I asked him if the gloves he put on were latex. In a very condescending manner told me latex wasn't used anymore at the hospital. I tried to explain to him that I have to ask because a doctor who cared for me four years used latex for a female exam.. He then says sarcastically that he's not there to give me an female exam. I told him to step out and find someone else to help me. I as in Xtreme agony and have severe PTSD.
I wasn't doing well. Finally got me to a point where I could be discharged. But I was still weak and dizzy...Nurse took me to Exit and asked security to get me closer to my vehicle in a wheelchair. First words out of his mouth was" well we already had words. I don't know. OMG. I guess I hurt his white male feelings while having a medical emergency. So this triggers my ptsd and I leave the hospital emotionally distraught .. If security can't handle an emotional patient having a medical emergency. HES IN THE WRONG JOB. he had to make all about him and his fragile white male feelings. Who cares what happened to the patient that created this interaction. I'll drop dead before I ever step foot there again. And why you ask. Because of a security guard ... Thanks to the Doc and Nurse. But security needs to be retrained. Or find another job..I am a disabled citizen and as I was having a medical emergency and hurt a security guys feelings. I was calm and feeling better after getting treated and this rent a cop triggers my PTSD less than thirty seconds after being wheeled out the door. I then called the operator and she says at first that she got no call from the emergency station in parking lot. But as we talked she remembered hearing someone scream into it. I let her know that was me freaking out because I couldn't find ER... a lot of fails here..but they will be addressed starting at the top. Cause poop rolls downhill and I want solutions not excuses. These days its hard to find friendly compassionate hospital staff . Especially in ER. So maybe it's time to make some changes and remedy that..