Sierra Providence East Medical Center

Address

3280 JOE BATTLE BLVD, EL PASO, TX 79938 USA

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Phone

(915) 856-7349
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Emergency service available

3280 JOE BATTLE BLVD, EL PASO, TX 79938 USA

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Consumer feedback about Sierra Providence East Medical Center

Diana Hernandez
Diana Hernandez

5 out of 5 stars

posted 2 weeks ago

Writing this during my stay. I came in Friday at midnight to the ER and was seen within 5 minutes. As my condition was severe, after only about 1 hour, I was hooked up to an IV and being admitted to the oncology wing. I cant speak for the other areas, but every nurse, tech, and aide I have had the pleasure of meeting has been awesome. My nurses especially were patient and attentive. A special thanks to Priscilla who went above and beyond during her shifts. She helped combat my anxiety by treating me like a person, not just a patient.

Personnel in the ER window, not so welcoming. This is the second time within 2 months I've dealt with the ER attendants and I must say they are plainly rude. I understand not everyone can be joyous all the time, but they make you feel as if you are intruding into their personal time, as if you're asking them to do something that isn't part of their job.

Because I only dealt with the ER window attendants briefly during both encounters, I am going to leave my review based on the majority of my visit (6 days in oncology).

Little Hidden Treasures
Little Hidden Treasures

5 out of 5 stars

posted 1 month ago

I have nothing but great things to say about everyone in this hospital. I had surgery and stayed one night. Everyone was very kind and helpful. Quick too! Thank you so much for the nurses and staff that attended me. You all rock!! You can tell that they genuinely care for their patients. Thank you so much to my doctor and all the nurses and staff for making my stay a pleasant experience. Keep up the great work!

Liz Valerio
Liz Valerio

2 out of 5 stars

posted 1 week ago

I went for a check up for having early contractions. I was seen very fast. The bad was the bed had pubic hair on it. I guess they didn't change the sheets. I was given also a blood stained gown. And they have you walk barefooted or in your socks. There were no paper towels in the restroom or anything to wipe. Nurses were helpful. Mostly it was the condition of the rooms. It felt dirty.

Gabriel Garibay
Gabriel Garibay

5 out of 5 stars

posted 2 months ago

Had 2 strokes and service was really good. Yaneth the nurse and all the techs were excellent. Spent 5 days there and highly recommend this hospital. They made sure I was well informed of every procedure before they did them. Pretty sure they saved my life as I’m able to leave this review.

Anna Braxton
Anna Braxton

1 out of 5 stars

posted 4 days ago

My boyfriend's brother was here for surgery on his ankle. The racist doctor came in the room and told him, "Border patrol, you must run!" He's an American citizen and speaks English, but whatever. Then, he tried to transfer him to a hospital in Las Cruces, because he didn't want to deal with his insurance. Thankfully, the nurses were kind and were able to transfer him to a closer hospital. Avoid this place if you can.