Sinai-Grace Hospital

Address

6071 W OUTER DRIVE, DETROIT, MI 48235 USA

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Phone

(313) 966-3300
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Emergency service available

6071 W OUTER DRIVE, DETROIT, MI 48235 USA

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Consumer feedback about Sinai-Grace Hospital

G W
G W

1 out of 5 stars

posted 4 days ago

I came in for a lower stomach and lower back pain issue. I checked and it took them about an hour and a half to get me to the back long story short they I was told to pee in the cup and then I Waited in the room over four hours to give me any results and then the actual doctor got upset and wouldn’t prescribe me any medicines and told me to report to my doctor in four weeks I don’t understand how doctors have attitudes when their job is to care for people I was told I had an inflammation around a cyst on my uterus. And that’s why I have pain. Rewind back around noon a nurse gave me a Tylenol which didn’t work. Around 130pm a nurse came in my room saying “oh I need a blanket” not “are u still in pain, or do you need anything” I instantly got upset and asked for the doctor she came in 15 minutes after that and I told her this isn’t proper care. “Remind u I can’t sit because I was in that much pain” I have good insurance yet I’m getting horrible service. These doctors and nurse are literally here for a pay check. I ended up at providence I had to get 2 shots in my back and a steroid to try to strink the cyst because unlike Sinai grace I had 3 cyst Not 1 and I may need surgery. Sinai grace couldn’t tell me that? They need to revamp these Doctors I can only imagine how they let people suffer on there time. Literally it is NO TELLING HOW MANY PATIENTS HAVE DIED DUE TO NON PROPER CARE” never again

Kristina Cook
Kristina Cook

1 out of 5 stars

posted 1 month ago

I agree with the others. Only come here if you are willing to die. This place is severely understaffed with negligent employees and prison rooms. It’s as if they just don’t care about humans. They will tell you how you feel even though you know it’s wrong. They will say they are going to do something and forget. I spend my time at this place in agony for days and was suddenly released. My bf just spent time there and sat in the ER for 12 hours waiting for surgery when someone came in and told him oops the surgeons thought he was going home! He had to spend the night in ER before he could get a real room. There’s more horror to the story but I wish I read these reviews before trusting my life here. Even if your limbs are chopped off by Freddy Krueger, find out a way to get elsewhere.

Elijah Miller
Elijah Miller

1 out of 5 stars

posted 1 month ago

This place is a death trap. Would never recommend this hospital to anyone unless I wanted them dead. If you have a medical emergency, i don't care if it's a gunshot wound or a hangnail, go anywhere but here because 9/10 you will die.

Johnathan Dailey
Johnathan Dailey

2 out of 5 stars

posted 1 month ago

This was my very first time ever going to Sinai-Grace. I’ve heard the storys from family that have worked there doing security. And family in general. My brother had psychotic break. The EMS came and rushed him to Sinai-Grace even though Providence hospital was closer. (Weird, you would think they take you to the closest hospital) After getting to the hospital the ER runs like any other ER. I arrived about 15-20 mins after my brother was brought in. When I spoke with the front desk. They told me he has “ restricted access“ so I asked when may I get to see him and who can see him. I arrived around 4pm. They would give me no information. I waited in the lobby for several hours will still no information. Once my aunt arrived at about 8pm they let us go back. On 1 condition they we do not wake him. We found out more information the next day. That they spoke to him when he was lethargic, and completely unaware of what he was saying. Through the day they would ONLY let 1 family member see him at a time. We spoke to a social worker by the name of Crystal( short African-American lady)which she was phenomenal and very upbeat. She was able to give us more information and she did her best to answer any questions we had. There was another short African-American woman at the ER desk that was very nice and polite as well. My brother was evaluated and moved to a room called “results room” after a few hours I was able to go back with him and sit with him in that room. A nurse that was there instructed me that I could only stay 10 mins. I instructed her that i either sit with him or I sit in the lobby but I will not leave him here alone. After that she was fine with me staying. All of the staff in that room was polite. Specially a nurse by the name of Amber. Which got into a deep conversation with me and my brother. She was the only one he would open up too. He needed her and that talk. Thank you to amber. They told him he would be transferred to Stoney creak at 1:30. We asked for the psychologist she did not return until requested several times and the EMS was there. We were able to keep him in house after talking about other issues with that facility. After keeping him in house he was moved to the psych ward On 5South. The black bald gentleman with glasses was very polite and Patient and many other staff that were at that desk. When he was at 5South they were rude to him when we were not there. They tried to force him to stay a month even though the admission paperwork He signed sated he could voluntarily discharge after three days.
They tried to force him to take medication even though they had lost his chart. And did not speak to a doctor. We tried to call and ask for a head nurse and we were told “I don’t know who that is today and I don’t know there name” after getting the runaround he was suddenly discharged after we asked for administrative numbers and patient advocate. We are very thrilled that he is back home but I would say from my experience. All of the staff must know the reputation the hospital carry’s. Some staff are really nice and to give them a solid chance. Some staff are rude for know reasons at all. I say to them If it was your family like really. Who comes the ER on good terms. I can definitely live without any attitudes and shutting someone off from there family.
Oh I almost forgot a family came in the ER Her mother had past at 1am(I thought I had it bad, God put me in check, sorry for there lost) she was not notified until 7am. When she got there she was in the morgue. Why was she not notified immediately earlier.
I hope this hospital turns around but whoa alot to take in.

Shajuan Franklin
Shajuan Franklin

1 out of 5 stars

posted 2 months ago

I came in at 2pm.. it was 3 when they FINALLY checked my vitals it's 4:50 I still haven't been seen by a doctor. They say there's people who are having worse pain and can't breathe. I'm having gallbladder spasms because I have gallstones. If I could've went anywhere else I would have. We should be able to give them no stars!

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