South Texas Surgical Hospital
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feedback about South Texas Surgical Hospital
I love my daughter's doctor but this hospital needs a refresher in bed side manner. We dont eat when my daughter has surgery out of respect that she cant. So if parents cant leave the area during surgery then a vending machine or water fountain should be near by. They wanted me to have my other daughter walk to the other end of the hospital alone to find something to drink. Seriously? Are you people stupid or never heard of child abductions?
I went today and the minute I went in, this lady was already trying to refuse me treatment..she was asking all these questions that had nothing to do with why I was there..then, the minute we get to the back, the Doctor actually started lecturing me instead of being a Doctor and asking about my problem..I have NEVER had treatment at this place like this, ever..the white lady was definitely racist if you ask me..I do not recommend going to this place..I will be putting in a call tomorrow about this because I am in pain and have an infection..I literally had to walk out with anything and now, I'm without a ride to get any help..this was my only ride I had today..
Just left from registration & it took a long time to process just for paperwork & bloodwork. Also when I was called I was called by my last name only, didn’t know if I was the only PEREZ there.. so hesitantly I walk over to one of the window & say My full name & ask where’s I was called from.. the lady named MARY told me “next door to number 1” so as I was walking to that door I heard her say to her co workers “pay attention” talking about me. And they laugh along with her.. she had very long black hair.. terrible attitude.
Nurses and Doctor where so great the best staff,I was so nervous about my procedure they were able to make me feel comfortable, the staff here are very professional and knowledgeable.